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Paul Thigpen Ford of Waynesboro
Waynesboro, GA
623 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 623 reviews
June 10, 2025
I had a very pleasant encounter with all staff and my sales person. All persons I spoke with were friendly and helpful. I would 100% recommend Thigpen Ford to anyone looking to purchase a vehicle. sales person. All persons I spoke with were friendly and helpful. I would 100% recommend Thigpen Ford to anyone looking to purchase a vehicle. More
by brianjsuer
Verified CustomerMay 18, 2025
Great service! I was satisfied from start to finish with purchasing a new vehicle. I highly recommend Ms. Tesha as your sales representative, went out of her way to I was satisfied from start to finish with purchasing a new vehicle. I highly recommend Ms. Tesha as your sales representative, went out of her way to make sure you are satisfied. More
by Spark1
Employees Worked With
Tesha, Charles, Antonio
April 13, 2025
I have a government law suite against this company for senior abuse. They have had 5 managers in the last year. They sold me a Mercedes with bad tires and a bad battery verified by the Mercedes company an senior abuse. They have had 5 managers in the last year. They sold me a Mercedes with bad tires and a bad battery verified by the Mercedes company and sold me a maintance contract and then told me they can't work on in Mercedes and won't give the money back to me. Then they told me they would get me in another car and lied and I went in and they said no. Since then they have called and false advertised nothing down and we can get you in a car and it's false advertisements!!!! Bad service , bad management , bad sales. And not accredited with BBB and won't work with BBB. Waynesboro doesn't need a NB ad business like this one here. Seriously pass the word. More
by unhappy and mad
Employees Worked With
5 managers in a year. Not one of them did what they claimed to do .
April 01, 2025
Sales and service team are wonderful. We were very satisfied with the purchase of our vehicle. We were very satisfied with the purchase of our vehicle. More
by besowell1622
March 24, 2025
Everything was great I will recommend others to Paul Thigpen Ford and to Julia Chisom Kevin and Antonio good job 👍😃 Thigpen Ford and to Julia Chisom Kevin and Antonio good job 👍😃 More
by hubbertleroy661
March 20, 2025
As far as their service department it is terrible. I went in for an oil change and was told it would take an hour. I sat for over 2 hours waiting….7.5 months pregnant at that. I was told it took longe I went in for an oil change and was told it would take an hour. I sat for over 2 hours waiting….7.5 months pregnant at that. I was told it took longer because “something came up in the shop”. Save yourself and go to a different ford location. More
by cailey
Employees Worked With
Alyssa
March 04, 2025
Friendly welcoming service. I found my vehicle online. They took care of me since I live three hours away. Made my purchase easy. I found my vehicle online. They took care of me since I live three hours away. Made my purchase easy. More
by MTodd
Employees Worked With
Other Employees :
Julia Chisholm
February 26, 2025
No extra key provided, said they could hook me up with a guy and that most used cars didn't have spare keys. Also, no paper dealer tag provided as promised. Of course, I'm the best and most valued custome guy and that most used cars didn't have spare keys. Also, no paper dealer tag provided as promised. Of course, I'm the best and most valued customer when I was purchasing the used 2023 Chevrolet Camaro. When I finally realized I was going to have to pay the three to five hundred dollars for the key, I basically told them that I guess it's better for it to come out of my pocket than Paul Thigpen's...no reply, so I guess they agree with me. I also know they could have given me a better deal on the Camaro and my Honda trade in. More
by gerrus73
