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Paul Thigpen Ford of Waynesboro

Waynesboro, GA

4.3
649 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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330 US-25

Waynesboro, GA

30830

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Showing 649 reviews

November 13, 2025

I do not recommend Paul thigpen ford in waynesboro ga! !! When I got my car in 2018 it was still mizel ford and they were amazing!! But since Paul thigpen took over they do not make sure your cars are serv More

by Briantori13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sammy Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
KENECT REPUTATION
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Paul Thigpen Ford of Waynesboro responded

Hello, Please know your feedback is very important to us. We would like to speak with you regarding your recent experience with our Service Team. Whenever you can, would you give us a call so we may discuss this? Best regards, Paul Thigpen Automotive Group - Management Team (762) 365-3028

Nov 15, 2025 -

Briantori13 responded

I actually came by there on Wednesday the 12th and they brought out the service manager and i was explaining to him what happened. He was basically talking down to me as if i didn't know what i was talking about, then tired to say he'd have to look at the car before saying anything but couldn't really be exact when it was done 10,000 miles ago! First of all i get my oil changed every 5000 miles and before they ripped me off the last time it was done at the dealership every time until this last time when i found out my antifreeze was 2 quarts low, and i told him he wasn't looking at my car ever again after charging me over 300 dollars the last time i was here!! Dealership has went to xxxx since it was switched from mizel ford to Paul thigpen!

November 10, 2025

Very knowledgeable and friendly staff. Made my purchase go smoothly and no pressure. Great service. More

by lorrainewb1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Budd and Timothy Blackmon
Nov 11, 2025 -

Paul Thigpen Ford of Waynesboro responded

Thank you for recognizing our knowledgeable and friendly team at Paul Thigpen Ford of Waynesboro. We're glad your purchase was smooth and comfortable. We appreciate your feedback.

October 14, 2025

They are the best car dealership that will help you out in times of need they have great manager and great salesman and they get the job done great right on time they don't beat around the bush they tell i More

by hillfrancine33@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Chishom
Oct 14, 2025 -

Paul Thigpen Ford of Waynesboro responded

Thank you for sharing your experience with our team at Paul Thigpen Ford of Waynesboro. We appreciate the kind words and are happy to hear about your 2023 Nissan Altima purchase.

October 03, 2025

Great service for sales department Ms Julia was great helping mr get the truck I needed More

by roscoecook4576
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia
Oct 03, 2025 -

Paul Thigpen Ford of Waynesboro responded

Thanks for sharing your experience with Paul Thigpen Ford of Waynesboro. We're glad to hear our team provided you with the help you needed.

September 30, 2025

Tyler was amazing. It car was dine can completed in a timely manner. I definitely use them if needed again More

by Linda Lancaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Sep 30, 2025 -

Paul Thigpen Ford of Waynesboro responded

We're glad our team could assist you promptly. Thanks for choosing Paul Thigpen Ford of Waynesboro.

September 27, 2025

they all was very professional and friendly and good customer care they tried very hard to put you in a ride.I would recommend you to go there. More

by deloishill67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
KENECT REPUTATION
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

Paul Thigpen Ford of Waynesboro responded

Thank you for the recommendation. Our team at Paul Thigpen Ford of Waynesboro always strives to provide excellent service.

September 11, 2025

I enjoyed the time with my sales person, Julia. As well as the other staff that I had contact with. They made me feel at home. More

by martiedixon2191
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Julia Chishom
Sep 15, 2025 -

Paul Thigpen Ford of Waynesboro responded

We're pleased to hear that you felt at home with our team. Thank you for sharing your positive experience with Paul Thigpen Ford of Waynesboro.

September 11, 2025

Service is always good- efficient, knowledgeable, courteous and friendly. Been a customer at this Ford dealership for many years. More

by cjparker7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Mayos was my sales associate and he was excellent. He made the experience very pleasant.
Sep 15, 2025 -

Paul Thigpen Ford of Waynesboro responded

We're grateful for your loyalty and appreciation of our service. Thank you from all of us at Paul Thigpen Ford of Waynesboro.

September 05, 2025

I had an awesome experience at Paul Thigpen Ford. Natasha did an amazing job helping me with purchasing my 2025 Ford Ranger. More

by Ranger2025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha McCullough
Sep 06, 2025 -

Paul Thigpen Ford of Waynesboro responded

We're pleased to know our team could assist with your 2025 Ford Ranger purchase. Thank you for choosing Paul Thigpen Ford of Waynesboro.

September 04, 2025

Very unprofessional, could not even get simple paperwork correct. Do not waste your time buying a car here. More

by austinsouth77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Antonio
Sep 05, 2025 -

Paul Thigpen Ford of Waynesboro responded

Hello, Please know your feedback is very important to us. We would like to speak with you and learn more about your recent experience with our Sales Team when finalizing your paperwork. Whenever you can, would you give us a call so we may discuss this in greater detail? Thank you, Paul Thigpen Automotive Group - Management Team (762) 365-3028

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