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Paul Thigpen Ford of Waynesboro
Waynesboro, GA
624 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 624 reviews
May 09, 2017
Not Reliable They sold me a truck dodge ram they had on there lot, 3/31/2017 was when I purchased it, it had a bad radio and had to be replaced they said they will They sold me a truck dodge ram they had on there lot, 3/31/2017 was when I purchased it, it had a bad radio and had to be replaced they said they will take care of it so I took it back to them, they keep it and I got the truck 5/4/2017, over a month later. They did not give me a rental car, They did not follow up on the problem. I had to contact Chrysler myself to get my truck back, When I went to the Mizell Ford to inquire about the time it was taking the manager Garry Hanna go upset and bold with me like he wanted to fight. He said it was not his problem so he and the sales person started blaming each other. As to this day Mizell do not know I have gotten my truck back they have not contacted me. They sold me the truck and that was it no follow up what so ever. A dealership like this should be investigated for ripping consumers off. I will never buy another vehicle from them again. More
by ollie
March 06, 2017
Used Car This was the best experience I have ever had with a car dealership. They had the car I was looking for and made sure that I drove off the lot with it. This was the best experience I have ever had with a car dealership. They had the car I was looking for and made sure that I drove off the lot with it. Thank you Charles Wright and Bruce Petit for your excellent service. More
by jbarron27
Employees Worked With
Charles Wright, Bruce Petitt
February 21, 2017
2017 F150Ford Lariat My husband and I purchased. 2017- F150. After many promises and misinterpretations of promises, it took a month to get almost everything we were promi My husband and I purchased. 2017- F150. After many promises and misinterpretations of promises, it took a month to get almost everything we were promised. Don't believe anything until you see it. The only person that tried to be honest and up front was Mr Charles Wright (the first salesman we dealt with). We will not recommend or purchase from this dealership again. Buyer beware. More
by Nana
Employees Worked With
Gary Hanna, Charles Wright, Bruce Petitt
February 10, 2017
worth the trip I traveled 1:45hrs to come see the folks at Mizell Ford because they had just was I was looking for and was very pleased with the service and deal I r I traveled 1:45hrs to come see the folks at Mizell Ford because they had just was I was looking for and was very pleased with the service and deal I recieved. More
by Robert Harkins
Employees Worked With
Russell Fogler, Jordan Mureness, Santell Hawkins, Bruce Petitt
January 19, 2017
Excellent Experience The experience my family and I had of buying a car through William Mizell Ford was second to none. From being greeted as we walked through the door by The experience my family and I had of buying a car through William Mizell Ford was second to none. From being greeted as we walked through the door by Mr. Mizell himself to Finance Director, Jordan Mureness helping us through the entire process of purchasing our Ford Explorer. Our experience was painless and I would highly recommend The William Mizell Ford family to anyone who is considering purchasing a new or used vehicle! More
by Jason C.
Employees Worked With
Jordan Mureness
January 06, 2017
You'll be a repeat shopper!!!! This is a wonderful dealership from the receptionist to the service department. You walk into a friendly environment and it never stops. Mickey Stew This is a wonderful dealership from the receptionist to the service department. You walk into a friendly environment and it never stops. Mickey Stewart was our salesman. His knowledge of Ford vehicles is as big and broad as his smile. We ordered and picked up our Raptor. They were as excited over the truck as we were. The owner, William Mizell, is in and out of the showroom greeting everyone as you are in his home. A MUST dealership for our and your next purchase. More
by ddaniel
Employees Worked With
Holly, Sandra, Dave, Jason, William, Mickey Stewart
December 26, 2016
Excellent Service Finance manager was very professional. He exibited a great deal of knowledge and explain different package plans and payments plans. I was very satisf Finance manager was very professional. He exibited a great deal of knowledge and explain different package plans and payments plans. I was very satisfied with costumer service! I love my new SUV. Thank you More
by Xena
Employees Worked With
Jordan Mureness
December 20, 2016
Honest, straight-forward, helpful This was the most pleasant vehicle-buying experience I've ever had. Dropped in on a cold, dreary day, was greeted immediately when I walked into the d This was the most pleasant vehicle-buying experience I've ever had. Dropped in on a cold, dreary day, was greeted immediately when I walked into the dealership. Salesman asked what I was looking for...actually listened to me and showed me what I wanted. Zero bait-and-switch. Zero 'take a look at the higher model'. Zero 'take a look at the 2017 instead'. Straight-forward pricing. Helpful during the sale. Stayed after hours to get the sale approved and finished. I'd gladly send my family and friends to this dealer. More
by The Good Dr
Employees Worked With
Omari Dante (sales), Jordan Mureness, Bruce Petitt
December 05, 2016
Good Experience It was a good car-buying experience, unlike you get at most dealerships. No hassles, no nonsense, no games. We went in with a purpose and drove out It was a good car-buying experience, unlike you get at most dealerships. No hassles, no nonsense, no games. We went in with a purpose and drove out with a new F150. I would highly recommend William Mizell to anyone. More
by New F150 Owner
Employees Worked With
Charles Wright, Bruce Petitt
November 22, 2016
Fast and friendly The service was very fast and all the employees were very friendly. After all my questions were answered I drive out with a new F150 The service was very fast and all the employees were very friendly. After all my questions were answered I drive out with a new F150 More
by Brian McClain
Employees Worked With
Micky Stewart, Mickey Stewart
