Paul Thigpen Ford of Waynesboro

Excellent Sales Team Justin and Scott did an outstanding job getting me into the vehicle that suited me and my family. I would HIGHLY recommend! job getting me into the vehicle that suited me and my family. I would HIGHLY recommend! More

The only negative thing about my experience was that when I went to the prescheduled meeting to see the vehicle I'd asked about the sales manager had taken it home the night before and not brought it back. O I went to the prescheduled meeting to see the vehicle I'd asked about the sales manager had taken it home the night before and not brought it back. One of my biggest pet peeves is when dealers use every vehicle on the lot as their personal vehicle. In this case it probably cost them the sale because I bought the next vehicle I saw which was at the dealer I went to immediately after leaving William Mizell. David Lang provided the best customer service anyone could have asked for and he was very apologetic given the aforementioned circumstances. I felt bad for David as it was out of his control. I would definitely contact David again in the future for my car buying needs. More

Mickey, Jeremy and J.D. worked very hard to earn my business. They offered me a fair trade in value on my vehicle and got my paperwork completed very quickly. Mickey has sold multiple cars to my wife a business. They offered me a fair trade in value on my vehicle and got my paperwork completed very quickly. Mickey has sold multiple cars to my wife and I (as well as my family) and has always been honest and easy to work with. I will be back to see Mickey in a few years when my wife needs a new vehicle. More

Would have liked for the trade in value to be more since Would have liked for the trade in value to be more since the car was purchased and serviced here. However, I was very pleased with the final price o Would have liked for the trade in value to be more since the car was purchased and serviced here. However, I was very pleased with the final price of our new Explorer. Great Dealer/Sales Reps. to work with. More

Excellent service, cooperative and patient staff. Promt response, we asked for information online and received a response within an hour. We were told about rebates that we didn't know about. kept same pri response, we asked for information online and received a response within an hour. We were told about rebates that we didn't know about. kept same price range as the car we traded. More

Scott diligently worked with me in resolving an issue with my truck to allow me time at my convienience to correct it. Also, I'm very pleased with their service department and staff. They have my confide with my truck to allow me time at my convienience to correct it. Also, I'm very pleased with their service department and staff. They have my confidence and satisaction with their work. More

After searching for about 3 months online, I found what I thought might be just the car I was looking for. I talked with Mickey Stewart on the phone and he sent me a video of the vehicle. Since I live a lit thought might be just the car I was looking for. I talked with Mickey Stewart on the phone and he sent me a video of the vehicle. Since I live a little over 4 hours away, I wanted to be sure it was what I wanted before I made the drive. Mickey was very accommodating and eager to answer my questions. When we arrived, the car was sitting out front waiting for us to test drive. Sammy Anderson filled out the paper work and we were on our way home a short while later. It was well worth the trip! I did not feel pressured at all. I have recently left several dealerships because the salesmen were more interested in selling a car than satisfying the customer. At William Mizell Ford, they understand if its what the customer wants, they will get the sell! More

We contacted this dealership looking for a specific type of vehicle with fairly narrow parameters in miles, transmission, size, year and price. They didn't have exactly what we wanted at first, but promise of vehicle with fairly narrow parameters in miles, transmission, size, year and price. They didn't have exactly what we wanted at first, but promised to keep an eye out for us. The two days later, David Lang (the one we dealt with the entire time) called us and said that they had taken in a vehicle on trade late the evening before and it was what we were looking for. We went to see it, and he was correct, it was the truck we wanted. We went in, he sat down with us to discuss price, gave the numbers to the finance manager, and a short time later, we had a truck! This dealership was amazing in all aspects, from the play area for our kids while we waited, to the hot popcorn for them to snack on. Everyone was nice, friendly, and helpful. They went above and beyond to help us get a vehicle that we wanted and could afford. I recommend this dealership to anyone in the area looking to buy a new car or truck. More

I had a great buying experience. My salesman was above and beyond accommodating. I've been promised top notch service through their service department...hopefully that will prove a good experience as we and beyond accommodating. I've been promised top notch service through their service department...hopefully that will prove a good experience as well. Wish Ford offered a better warranty. More

My husband and I were in need of a lower mileage used vehicle that was a more comfortable ride so he knew that he wanted to deal with our local people in Waynesboro knowing the people there are honest an vehicle that was a more comfortable ride so he knew that he wanted to deal with our local people in Waynesboro knowing the people there are honest and dependable. My husband searched their website (William Mizell Ford) and found just what we were looking for. The presentation on their site was detailed and informative. When I got there to test the vehicle, I was welcomed like family and was directed to a nice young gentlemen named Calvin Smith. He let me test drive the vehicle and answered all my questions about the vehicle that I needed to know. They provide you the Carfax, which is a good thing to have, without me having to ask. My husband went back to purchase the vehicle after he got off work, and they stayed after hours to accommodate him. So what can I say, I would most definitely recommend these good folks for any one looking for a good vehicle. They will treat you right and make the price right. More