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Paulding Chrysler Dodge Jeep Ram

Dallas, GA

4.6
4,133 Reviews
At Paulding CDJR, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. We strive to make Paulding CDJR a friendly place to be and a satisfying experience whether you're buying a new or used car, getting service on a vehicle, or taking part in a special or event. Paulding CDJR serves Kennesaw, Dallas, Marietta and Smyrna, GA
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1245 Old Griffin Rd

Dallas, GA

30157

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Showing 4,133 reviews

February 08, 2022

sales dep. does not coordinate with service dep and customer pays the price hup hup More

by APRE41
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Virgile
Feb 19, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are deeply troubled by your negative experience with us. We want to understand in further detail what exactly went wrong. Please reach out to us at (770) 257-1612 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

February 08, 2022

This place worked with me to get the truck I wanted and all the paper work don’t from out of state More

by Mlllself33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Abston
Feb 10, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

February 07, 2022

Stop sending me xxxxing ads to my phone. Very annoying Stop sending me xxxxing ads to my phone. Very annoying and aggravating Take me out of your xxxxing database More

by Walter Wiggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Pompa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Detweiler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamielle Gummer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Barrett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Haney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miriam Vazquez, John Frazier, Glenda Frazier
Feb 07, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

We've not texted you anything from the Service Department. When you came for service last, you opted out of our texting. Can you please let me know what the message content was so I know where it's coming from?

February 07, 2022

Paulding Dodge worked through our frustration and got our truck repaired and back on the road . Grateful they did ! More

by Ram1500
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Frazier, Glenda Frazier
Feb 10, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your positive comments about Paulding Chrysler Dodge Jeep Ram! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2022

Pauling Chrysler never fells me. I always receive outstanding customer service!!! The service center is phenomenal! More

by plumrideservices
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Frazier, Glenda Frazier
Feb 10, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Paulding Chrysler Dodge Jeep Ram

February 07, 2022

Service was great. Keep me up to date on the service of my vehicle. Very much satisfied More

by jeepcoach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamielle Gummer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Jeepcoach, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Paulding Chrysler Dodge Jeep Ram. If you have any further questions, please give us a call. We're always happy to help!

February 07, 2022

Once I was checked in things went pretty quick, so just waiting to get check in was a process. More

by antonio_lester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
Feb 10, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you'd be willing, please contact our Manager at (770) 872-4764. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

February 07, 2022

The service department was able to squeeze me in without an appointment! They were incredibly busy but were still willing and able to help me out! Thanks everyone! More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
Feb 10, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Sharon, we're glad to hear our staff took such great care of you! Here at Paulding Chrysler Dodge Jeep Ram we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 07, 2022

Professional staff, good work and super quick service. I would recommend all family and friends. More

by Jnewbold9
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

February 05, 2022

Great experience so far. Everything has been done to my liking. All great experiences thus far More

by Charginmoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
Feb 07, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Paulding Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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