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Pauly Toyota

Crystal Lake, IL

4.6
152 Reviews

1035 S Route 31

Crystal Lake, IL

60014

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Showing 152 reviews

October 20, 2023

My wife and I were surprised how easy going the process for purchasing our Toyota Highlander. Bob Langenburg was honest and very helpful throughout. We are so glad we stopped in at Pauly Toyota. Their cult More

by craig.halvorsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pauly
September 28, 2023

The only Toyota dealership around Chicago that didn't have upcharge over MSRP for a hybrid. Bob Langenberg was great, extremely honest, great commucation and customer care overall. The best experience I More

by yambolskia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Lengerberg
September 18, 2023

Tom H. was great to work with at Pauly Toyota. I waited 8 months for my allocation for a Venza and it was definitely worth the wait. Tom kept me updated p More

by moyspot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom H., Victor S.
September 14, 2023

Bob L was incredible to work with at Pauly Toyota. There was a waiting list for new Sienna's, but Bob kept us informed along the way with regular updates. The vehicle came in and the buying process w More

by jpbears1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pauly
July 27, 2023

We placed an order for a Sienna with the expectation of waiting about a year for it to come in. We ended up waiting about 15 months, and Bob kept us apprised of our status the entire time and answered any More

by Josh477
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Langenberg
July 25, 2023

Bob L. was great to deal with at Pauly Toyota. He provided regular updates on the arrival of the vehicle and provided a hassle-free buying experience. More

by tjohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Langenberg
July 18, 2023

Purchasing a car can be a very stressful experience, but Bob made the purchase of my new Toyota Camry TRD so much easier and painless! He is very genuine and always has your best interest in mind. If you’re More

by Britt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Langenberg
July 17, 2023

My wife and I was looking for a 2023 4RUNNER TRD OFF-ROAD PREMIUM with very specific options. Bob Langenber was my sales consultant, he helped me get everything I wanted when I ordered it. He kept me inform More

by alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Langenberg
June 30, 2023

Service from Toyota is as always at a high level and thanks to Bob for helping me buy a car. More

by Serge
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob, Mike Pauly
June 29, 2023

easy to get to location. friendly people who were very knowledgeable.our salesman Jeff Balcer was not able to be at the closing for the car. he was beyond helpful and generou More

by eresteghene
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Balcer and Bob Langenberg and Donna Matus
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