Pauly Toyota

Excellent sales consultant My husband and I recently bought a certified pre-owned Toyota Avalon from Pauly Toyota and were extremely satisfied with the transaction. We would re My husband and I recently bought a certified pre-owned Toyota Avalon from Pauly Toyota and were extremely satisfied with the transaction. We would recommend Bob Langenberg to everyone. We first contacted him in October of 2017 but the car we were interested in was no longer available. After Bob determined what we were interested in finding, he kept us informed when vehicles fitting that description were available. Bob never pressured us but would touch base periodically to let us know he was still watching for us. Almost 10 months later he found an Avalon that fit our needs and price point and we finally met him in person and bought the car. The procedure was smooth and professional. We would recommend Bob and the Pauly dealership without reservation. More

Pauly Toyota - Great buying experience It has been almost ten years since we purchased a vehicle requiring financing. Past experience was long, drawn out, and very stressful. Bob Langenberg It has been almost ten years since we purchased a vehicle requiring financing. Past experience was long, drawn out, and very stressful. Bob Langenberg and Victor (financing) made the process quick and almost stress free (always a little stress with money). Very accommodating in every way. Extra thanks to Bob for insuring the glitch with the a/c was repaired before we picked up the car. During test drive, Bob noticed passenger side a/c not working correctly. Had fixed in less than 24 hrs. Although we were purchasing a used vehicle, Bob made us feel important as though we were purchasing a brand new car. More

They made it easy. It's been 10 years since I had to buy a car, and I honestly have very unpleasant memories of buying my previous vehicle which was not a Toyota. I sto It's been 10 years since I had to buy a car, and I honestly have very unpleasant memories of buying my previous vehicle which was not a Toyota. I stopped at Pauly Toyota on a whim and was greeted by Bob Langenberg. He was kind and totally listened to what I was interested in and genuinely seemed to car about my car purchase. I told him I would be back in a week after I did my homework and I would purchase car from him. He contacted me 2 times during the week to check in and to give me price updates on possible vehicles. I ended up buying the car of my dreams and he no doubt gave me the best deal possible. He made it easy for me and my husband- straightforward, kind and no gimmicks. I totally felt supported and cared for throughout the entire process which can be daunting and frustrating. Larry Albrecht was also awesome to work with and so was our finance manager. I left feeling so taken care of and I drove away with a beautiful new Prius. More

Best experience with a dealer in over 50 years. My wife and I purchased a 2018 Toyota Highlander XLE from Pauly Toyota. We dealt exclusively with their rep, Bob Langenburg. It was the best experie My wife and I purchased a 2018 Toyota Highlander XLE from Pauly Toyota. We dealt exclusively with their rep, Bob Langenburg. It was the best experience we have had on a new car purchase in over 50 years. Bob is a mature individual with plenty of business experience. He was candid, exerted no pressure or pushiness, and made several significant suggestions that made our purchasing experience not just worthwhile but actually enjoyable. We were already "presold" on the Highlander, but he nevertheless pointed out a number of significant aspects of the car of which we were not aware. He assisted us thinking through whether to purchase the Hybrid or the normal model. Despite our obvious enthusiasm to make the purchase Bob committed himself to delivering us a very good deal and that is the outcome we feel we achieved. More

Servicing a Buick with no Appointment!!!! Just my luck I ran over a nail and my Buick alerted me that the tire was loosing air!!!! It's very hard to find an open dealership to service your veh Just my luck I ran over a nail and my Buick alerted me that the tire was loosing air!!!! It's very hard to find an open dealership to service your vehicle around 6:00PM. I called Pauly Toyota and Jason answered the phone and told me just come on in and we will take care of you. My service advisor Mark greeted me promptly but was shocked to see a Buick until I told him my situation, he right away wrote up my vehicle and told me to wait in the customer lounge. The work took over an hour but it's due to the facts that I didn't have an appointment and other customers were ahead of me. THANKS to Pauly Toyota for taking care of my concern and saving me $$$$$$$ on having to invest in new tire and wheel, NOT CHEAP!!!! NON APPOINTMENT CUSTOMERS PLEASE READ THIS!!!! More

Great Experience Bob Langenberg recently sold me a 15 Scion TC. After testdriving and talking for a bit, I noticed the car had some significant damage to the wheel wel Bob Langenberg recently sold me a 15 Scion TC. After testdriving and talking for a bit, I noticed the car had some significant damage to the wheel well panel. I had only noticed after leaving and looking at the car one last time. I made a passive comment to Bob about how none of us had noticed it. Without prodding or even asking, Bob took it upon himself to have them totally fix the panel to the point where you couldn't even tell there was previous damage. Bob was funny, witty, and personable. I 100% recommend Pauly Toyota, and more specifically, Bob Langenburg. This was also my first car buying experience and he made it as pleasant as a salesmen as could be. More

Bob Langenburg was super If it wasn't for Bob Langenburg's follow up, I would have walked away from my recent purchase. I appreciate his tone, humor and his interest in making If it wasn't for Bob Langenburg's follow up, I would have walked away from my recent purchase. I appreciate his tone, humor and his interest in making my car buying experience pleasant. I was put in a situation in which I wasn't able to work with Bob on my initial visit after he set up the appointment, this resulted in me walking away from a potential deal because the other salesman didn't want to talk shop at all. Bob was willing to listen and help make the buying experience positive for both parities. You always want to walk away from a purchase feeling good and Bob helped with that. More

Bob Langenburg was a pleasure to work with I wound up getting exactly what I was looking for, I had misstated what I wanted and the car came in. It was not what I was expecting it to be (totall I wound up getting exactly what I was looking for, I had misstated what I wanted and the car came in. It was not what I was expecting it to be (totally my fault). Bob worked tirelessly to resolve the issue and get me what I REALLY wanted, This was the fourth car I bought at Pauly and I couldn't be more pleased. More

Bob Langenberg was great. Dealing with Bob was easy and very pleasant to work with. This is my 3rd truck from Pauly. Will go back to Bog and Pauly. Dealing with Bob was easy and very pleasant to work with. This is my 3rd truck from Pauly. Will go back to Bog and Pauly. More