Payne Chevrolet Buick GMC
Weslaco, TX
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I am appalled with my experience at this dealership. The sales manager was extremely rude and deceiving. We were given a price for a vehicle and when we agreed on it, we gave our personal information to The sales manager was extremely rude and deceiving. We were given a price for a vehicle and when we agreed on it, we gave our personal information to have our credit checked and all of a sudden the price for vehicle changed. They said it had packages and they had to up the price. This was never mentioned before. when I got a hold of her, she denied our information even being in their system. I literally sent her screenshots and she kept denying it. I’ve never been in a more uncomfortable situation and by reading some of these other reviews I’m glad we didn’t end up purchasing from Payne! More
Wish I could rate 0 stars. Absolutely the worst and most disappointing business experience i’ve ever had. Cars are extremely hard to find today so after going far out of my way Absolutely the worst and most disappointing business experience i’ve ever had. Cars are extremely hard to find today so after going far out of my way to find one, I was able to find a vehicle which was in transit to this location. The salesman and manager even said they had no idea they had this car coming in. We have excellent credit so they assured us everything would be smooth and problem free. After already signing off on a loan and having a purchase order from the dealership, we were on the last step of purchase when they told us they had sold it several days ago. Extremely shady business. Absolutely would not recommend to anyone. More
Let me start by saying Thank you! I love my new vehicle! And it was all made possible by a great team that worked with me to get what I wanted and what I can work with. Even got to speak with the sales mana And it was all made possible by a great team that worked with me to get what I wanted and what I can work with. Even got to speak with the sales manager which is such a sweetheart, he went above and beyond to make sure I walked out of there with the best deal possible, thank you Efrain. Will definitely be coming back for all our future purchases. More
great customer service friendly staff and made the process easy and were transparent with the whole buying process thank you to the chevrolet dealership i do recommend process easy and were transparent with the whole buying process thank you to the chevrolet dealership i do recommend More
They do not stand behind their products and the management is totally incompetent and rude. Worst customer service I have ever seen. I will tell everyone to avoid these rude incompetent clowns. management is totally incompetent and rude. Worst customer service I have ever seen. I will tell everyone to avoid these rude incompetent clowns. More
I toook both of my vehicles to do service my 2019 Silverado and my 2019 Atlas. We noticed the check engine light on on my Atlas right away they stated it was because they couldn’t reset it. I took it Silverado and my 2019 Atlas. We noticed the check engine light on on my Atlas right away they stated it was because they couldn’t reset it. I took it about six weeks later because we noticed our truck still having issues they were rude to my wife and finally they discovered they had let the air sensor disconnected More