Peacock Ford

Courteous, excellent, Walter was very patient. Answered all of our questions. It was a pleasure working with Walter & the Peacock staff. Answered all of our questions. It was a pleasure working with Walter & the Peacock staff. More

The process was relatively easy, ordered the Maverick and the salesman was super easy to deal with, was treated very kindly going into the transaction. The piece that always sticks out is financing. It's und the salesman was super easy to deal with, was treated very kindly going into the transaction. The piece that always sticks out is financing. It's understandable that the different contracts are money makers, but using that as a interest rate driver is not only questionable I think it might be illegal. Magically my rate went from 7.99 to 6.44. And then to act like he did me a favor to get there, rates are set by the bank not a finance person at a Ford dealer. But he told me that to get that rate I had to purchase service plans. I'm going to cancel them, but this is the whole reasoning behind the dealer model failing. Told him I wanted GAP only and instead of just processing it had to make it this whole deal. If you don't want a factory to consumer endgame. When someone says GAP only, you sell that. Otherwise all else fine, would probably coach your people a little differently. Probably not enough of an issue for me not to comeback but it definitely should be better. More

Walter great to deal with. Price on vehicle was good and my offer accepted. A+ Price on vehicle was good and my offer accepted. A+ More

Chloe was the best salesperson we have ever experienced. She created a completely hassle free experience for us!!! In our past experiences salespeople will give an answer even if it is wrong instead of bein She created a completely hassle free experience for us!!! In our past experiences salespeople will give an answer even if it is wrong instead of being humble and searching for the true answer, but Chloe acknowledged what she didn’t know and went and got the answer. Our test drive was like riding with a family member that cared about us and assuring we got the best ride for us. Just an amazing experience with Chloe. More

Always helpful and friendly. I appreciated the great service provided to me. I will return. I appreciated the great service provided to me. I will return. More

Buying was easy. My sales representative J was amazing and made buying easy. I called ahead about a vehicle and he brought it to the front to look at. Felt no pressur My sales representative J was amazing and made buying easy. I called ahead about a vehicle and he brought it to the front to look at. Felt no pressure into buying the vehicle. Vehicle was new to the lot and had not been detailed and cleaner and was told that it would be down before we left with the vehicle. The outside was cleaner after coming back but the inside was not cleaned at. There was dirt in the rugs, hair ties in compartments and grime in places. More

Great salesperson- took a while with me to see several vehicles and lock in the best deal! Honest salesman vehicles and lock in the best deal! Honest salesman More

Unfortunately they lied on the sale, the sold a used as a NEW CAR! I even asked couple times why the car had 500 miles, the manager stated that was done too much test drive. I registered the car on carfax NEW CAR! I even asked couple times why the car had 500 miles, the manager stated that was done too much test drive. I registered the car on carfax and there was the surprise, there came the true, there was already an issued title prior the sale. DON’T BUY CAR HERE!!! More

Since contacting Kevin about the Bronco Raptor, he was very responsive to all my questions and inquiries. We showed up unannounced at the dealership and Fin was very helpful and very friendly considering very responsive to all my questions and inquiries. We showed up unannounced at the dealership and Fin was very helpful and very friendly considering he stayed back from his company Christmas party to continue working. All in all, great group of people and I ended up purchasing the Bronco Raptor! More

We really liked Brandon. He was very helpful, calm, and made us at ease during the process. We are excited about our new purchase and hope to do business again and will relay He was very helpful, calm, and made us at ease during the process. We are excited about our new purchase and hope to do business again and will relay customers to you in the future. More