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Peake Chrysler Dodge Jeep Ram Fiat

Sodus, NY

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235 Reviews

6551 Pratt Road

Sodus, NY

14551

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Showing 235 reviews

September 05, 2017

Best Vehicle buying experience I have EVER had! I recently totalled my truck, I searched 100 mile radius, Fred Raulston at Peake was exceptionally responsive and he rapidly found the exact vehicle I More

by Mark Leet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Raulston
Sep 05, 2017 -

Peake Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us a review! We are glad to hear that we were able to get you into the exact truck that you were looking for. We appreciate your business and hope that you enjoy your new vehicle. Have a good day.

September 01, 2017

Great people and better yet easy and friendly sales process I was at a chevy dealer looking at a used checy 1500 when I happened to call a friend who told me about the amazing deals going on at Peake. So before More

by ram172500guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Batchelor
Sep 01, 2017 -

Peake Chrysler Dodge Jeep Ram Fiat responded

Good Afternoon, we are very happy to hear that we were able to get you into the perfect truck for you that met all of your towing needs and that your experience here at Peake was satisfactory. We appreciate your business and hope to work with you again in the future. Enjoy your new truck and have a great day!

August 11, 2017

Helpful staff and great deals I recommend stopping in and visiting and talking with Michelle lessord or Phil bachelor they were both very helpful and made you feel that they had yo More

by jeremy l stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil batchelor, Michelle Lessord
Aug 14, 2017 -

Peake Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us a review! We are very happy to hear that your experience here was satisfactory. Have a great day!

June 20, 2017

Horrible maintance department Little over a year ago we bought a 2016 jeep Patriot, today went into the service department stating that theirs a major issue with the alignment. Aft More

by Honest advice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randall Pietkiewicz
Jun 21, 2017 -

Peake Chrysler Dodge Jeep Ram Fiat responded

We are sorry to hear that you are unhappy with the results of the diagnosis. The complaint on the work order stated to diagnose a growl/ whine noise, passenger side tire is worn out and a pull to the right. The technician test drove the vehicle to confirm the complaint then inspected the tires, steering, suspension and checked the service history. The technician discovered there were no worn or broken parts on the vehicle. He did, however, find that the right front tire was badly worn on the inner edge indicating an alignment issue. There was no service history after 3,200 miles and there are no signs of the tires being rotated in 27,784 miles. Tire rotation is indicated as a required maintenance every 6,000 miles or earlier if tires show signs of wear. Adjustments and maintenance items are only covered under factory warranty for 18,000 miles. We would be happy to apply the $62.50 diagnostic charge to the cost of the alignment and tire replacement that was recommended to you. Thank you, Howard Lessord Peake CDJRF Service Department

May 11, 2017

Always treated like family! No matter when we go in or who's around, we are always treated like family! From the sales to the service, everyone is great to work with! My man Don More

by JT$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Smith, Howard Lessord, Andria Stratton, James Gilliard
May 11, 2017 -

Peake Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to write us a review! We are happy to hear that your experience here has been satisfactory. Thank you for your business and enjoy your new vehicle!

April 30, 2017

Amazing customer service and extraordinary effort I was looking for a challenger and I was looking for the 179 lease that dodge was offering on 2016's. I tried a few dealers near me but I wasn't getti More

by Timchallenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Batchelor
May 01, 2017 -

Peake Chrysler Dodge Jeep Ram Fiat responded

We are glad to hear that we were able to locate the car that you were looking for! Thanks for taking the time to leave us a positive review and we hope to see you again in 24 months. Have a good day!

April 02, 2017

Great Experience Brought our Town and Country in for oil change. First time at therir new facility. It was much nicer than the old one. Everyone was very friendly. Tur More

by RichN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Lessord
Apr 04, 2017 -

Peake Chrysler Dodge Jeep Ram Fiat responded

We really appreciate you taking the time to leave us a positive review! We are glad that we could get the problem with your van fixed. We thank you for your business and hope to see you again soon. Have a good day!

March 13, 2017

Long time happy customer Have been doing business with Lessords/Peak for 17 years. Have always been treated very well no matter what my needs are. I have dealt with Michelle f More

by ramfanmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Lessord
Mar 13, 2017 -

Peake Chrysler Dodge Jeep Ram Fiat responded

We would like to thank you for your business! We are glad to hear that we have been able to meet your needs and make your car buying experience a positive one. We appreciate you taking the time to leave us a 5-star rating! We look forward to working with you in the future. Have a great day!

March 03, 2017

was going to buy a car,Chris M was RUDE and unprofessional!! Went to this dealership with the intention of buying and coming home with car. Went on a test drive. Ray was fantastic! I already knew the exact car w More

by maverick12311
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray, Chris M
Mar 04, 2017 -

Peake Chrysler Dodge Jeep Ram Fiat responded

We are very sorry to hear that your experience here was less than satisfactory. Our General Sales Manager has already reached out to you to figure out if there is anything else we can do for you. If there is anything else we can do for you please be sure to let us know. Again, we are very sorry and have a good day.

February 08, 2017

Happy Customer! I had been looking for a few months at dealerships all over for the right deal. This is the first dealership where I didnt feel any pressure and ever More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyhony Rainey
Feb 10, 2017 -

Peake Chrysler Dodge Jeep Ram Fiat responded

We appreciate you taking the time to give us a positive review! We are happy to hear that we were able to make your car buying experience a positive one. Thank you, for your business and we hope you enjoy your new car!