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Pearl Chrysler Jeep Dodge Ram
Peotone, IL
1,006 Reviews
It's Simple: The Moment You Walk Through Our Showroom Front Door, You Become Part of Our Dealership Family!
At Pearl Chrysler Jeep Dodge Ram, we strive to be so much more than merely the means by which you pick up your next new or pre-owned car. The moment you step through our showroom doors, you're family to us, so you can expect to be cared for as such as you move forward with your automotive adventures. Whether you're in the market for a new car or you're looking for a dedicated service center to help you maintain the one you have, we're here for you. Stop by to get a taste of our family-oriented, laid-back environment and we'll show you what we mean!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,006 reviews
Verified Customer
August 31, 2026
Lack of communication There was a lack of communication regarding the progress of my vehicle being repaired. From the claim being submitted, to parts being ordered. This process took 7 weeks and although I regarding the progress of my vehicle being repaired. From the claim being submitted, to parts being ordered. This process took 7 weeks and although I understand there may have been circumstances out of the control of the dealership and the service department, better communication about the status of things would've led to a better experience More
by Jbrossman910
August 31, 2026
Really good service. I took the car in, they took it immediately. After about an hour, Blayne came back and said car would take longer than I expected, and had a loaner f I took the car in, they took it immediately. After about an hour, Blayne came back and said car would take longer than I expected, and had a loaner for me to take home. Later in the day, got the call that car was ready, drove back to dealership, and there it was. No problem, excellent service. More
by TSMPRO
Employees Worked With
August 28, 2026
Lack of communication was main issue normally dont have a problem hope better experience wen we go back problem hope better experience wen we go back More
by marimhamilton89
August 28, 2026
I brought my car in for a recall and preventive maintenance. Making an appointment online was easy, I loved that the site gave me an estimated time that the work would take. The service department maintenance. Making an appointment online was easy, I loved that the site gave me an estimated time that the work would take. The service department looked at it and contacted me quickly with an estimated cost. I picked up my car within the time frame suggested by the website. I am thoroughly satisfied with my experience with Pearl. More
by janlmoran
Employees Worked With
Chris in Service
August 25, 2026
Professional very sufficient process. I would recommend Pearl dealership to anyone. It has excellent customer service I would recommend Pearl dealership to anyone. It has excellent customer service More
by Rualvarado23
