Pearl Chrysler Jeep Dodge Ram

We bought a car here last year. Different sales associate but same easy experience. This was another certified preowned. They have really good ones. Very satisfied with the experien Different sales associate but same easy experience. This was another certified preowned. They have really good ones. Very satisfied with the experience. People are friendly. More

Easy transaction, nobody was pushy I don't have time for the 10 words thanks Thanks the 10 words thanks Thanks More

Kevin was great and the honesty and hostpality was unmatched. Thanks so much to all. Mike unmatched. Thanks so much to all. Mike More

Real helpful and all the sellers are make easy for your buyers. Awesome team work. buyers. Awesome team work. More

Nice service department keep you up on what is going on with your vehicle. Keep you well informed with your vehicle. Keep you well informed More

They are very helpful and welcoming . There’s no such thing as a dumb question. I like that. There’s no such thing as a dumb question. I like that. More

Chris was thorough in understanding the issues with my new Pacifica. He personally followed up with me by phone and text. He explained the resolution in a clear and concise manner. new Pacifica. He personally followed up with me by phone and text. He explained the resolution in a clear and concise manner. More

Excellent customer service. Clear communication and quality work. Would recommend Pearls Service department to anyone Clear communication and quality work. Would recommend Pearls Service department to anyone More

Salesman Nick Wagner was awesome! I described what I was looking for and budget I was working with he provided the perfect vehicle . 5 Stars ***** I described what I was looking for and budget I was working with he provided the perfect vehicle . 5 Stars ***** More

I recently purchased a 2025 Jeep Wrangler, and while the initial sales process with Nick Wagner was smooth, the experience quickly deteriorated during and after delivery. The vehicle was shipped to me, and initial sales process with Nick Wagner was smooth, the experience quickly deteriorated during and after delivery. The vehicle was shipped to me, and the day before arrival, I attempted to get an update but was told by Nick that he was too busy to answer calls. Upon delivery, the vehicle arrived with damage. I immediately called and texted Nick, but received no response. After waiting over four hours, I contacted the dealership directly and asked to speak with the sales manager. Kevin eventually took the call and assured me that Nick would follow up. Unfortunately, I never received a call—only a delayed text message from Nick. To date, the damage to the vehicle’s door remains unresolved, and the dealership has provided only excuses without taking any clear steps to address the issue. Additionally, the vehicle arrived without the included tool kit. I informed Nick of this via text, as he continued to ignore phone calls, and I am still waiting for a resolution. This experience has been deeply disappointing, and I would not purchase another vehicle from this dealership. I intend to escalate the matter to the owner, as this level of unresponsiveness and lack of accountability is not what I would expect from a professional dealership. More