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Pearl Chrysler Jeep Dodge Ram
Peotone, IL
852 Reviews
It's Simple: The Moment You Walk Through Our Showroom Front Door, You Become Part of Our Dealership Family!
At Pearl Chrysler Jeep Dodge Ram, we strive to be so much more than merely the means by which you pick up your next new or pre-owned car. The moment you step through our showroom doors, you're family to us, so you can expect to be cared for as such as you move forward with your automotive adventures. Whether you're in the market for a new car or you're looking for a dedicated service center to help you maintain the one you have, we're here for you. Stop by to get a taste of our family-oriented, laid-back environment and we'll show you what we mean!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 381 service reviews
March 29, 2026
Great customer service! The process of buying or having service done on your vehicle isn’t a painful process at Pearl The process of buying or having service done on your vehicle isn’t a painful process at Pearl More
by NOWMANPHP
Verified CustomerEmployees Worked With
March 27, 2026
Chris provided excellent customer service and always goes above and beyond to make sure he provides me with the information I need to feel comfortable above and beyond to make sure he provides me with the information I need to feel comfortable More
by nick.w0
Employees Worked With
Christopher Melaniphy
March 23, 2026
Called and made appointment with Chris. Told him what I needed done and checked. Had my son drop off car with everything written down. I verbally and wrote down tire rotation. Asked to have Told him what I needed done and checked. Had my son drop off car with everything written down. I verbally and wrote down tire rotation. Asked to have right rear camber looked at. Note on ticket said tech visually looked and didn't see anything. I can clearly see visually wheel is more negative. I also confirmed by measuring it. Picked up car and tire rotation was not done. They did same thing with my last car they serviced. Going to use a different dealer at this point More
by steveb01
Employees Worked With
Chris. Service
March 20, 2026
Very good service, Blayne was very helpful in helping me as a service advisor getting my Jeep Gladiator a oil change , thank you Pearl Joe wright as a service advisor getting my Jeep Gladiator a oil change , thank you Pearl Joe wright More
by joe856wright
March 17, 2026
ALWAYS HONEST AND GREAT PEOPLE . I SEE MYSELF NEVER GOING ANYWHERE ELSE FOR A VEHICLE OR SERVICE. MANAGEMENT SHOULD COMMEND THE EMPLOYEES. THIS IS WHAT KEEPS CUSTOMERS I SEE MYSELF NEVER GOING ANYWHERE ELSE FOR A VEHICLE OR SERVICE. MANAGEMENT SHOULD COMMEND THE EMPLOYEES. THIS IS WHAT KEEPS CUSTOMERS More
by jim
March 16, 2026
It was a pretty good experience with good communication Ok not so good issue is occurring again Ok not so good issue is occurring again More
by byron.roberson80
March 16, 2026
Excellent service Had no issues was given a loaner car while work was being done while work was being done More
by Connorsbob1963
March 12, 2026
Service was quick, service writers were courteous. However, the tech left greasy finger prints on the door and steering wheel. However, the tech left greasy finger prints on the door and steering wheel. More
by Tim-kat
Employees Worked With
March 06, 2026
Would not recognize problem. Made it my problem, not theirs. Purchased a used vehicle, within two weeks had an issue (gas mileage). Blamed it on winter blend gas, tires, "flyin Made it my problem, not theirs. Purchased a used vehicle, within two weeks had an issue (gas mileage). Blamed it on winter blend gas, tires, "flying brick" More
by giblorax
March 05, 2026
Always informative, friendly and professional Always ready to help and search for most economic ways to help fix problems or just routine maintenance. ready to help and search for most economic ways to help fix problems or just routine maintenance. More
by MUSCLHD
