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Pearl Chrysler Jeep Dodge Ram - Service Center

Peotone, IL

4.6
279 Reviews

279 Reviews of Pearl Chrysler Jeep Dodge Ram - Service Center

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July 23, 2025

In December I purchased a 2019 Ram Rebel and I love it…. When I bring my truck in for service the service Mgr. Makes me feel like I’m important and handles my service needs…. More

by mcneely1456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Scivall
July 21, 2025

I have no problem with the quality of work or communication from the service department. The problem I have is that they are ridiculously expensive. Over 600 dollars for front brakes. xxx! Plus I More

by thebigdanimal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blayne Grassle
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2025

Always go above and beyond to ensure complete customer satisfaction. Highly recommended!! Excellent service! Will continue to go there for all my service and car buying needs More

by Drags8831
Recommend Dealer
Yes
Employees Worked With
Blayne Grassle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blayne Grassle
Jul 21, 2025 -

Drags8831 responded

The whole team is amazing. Highly recommended!!

July 19, 2025

Had a great experience for my service visit! Reliable, Resonable, respectful, & friendly! Great customer service! More

by Beth Helme-Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayne Grassle
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Nice clean place. Easy service check in. Very friendly service writer who kept me informed of status More

by Jim
Recommend Dealer
Yes
Employees Worked With
Chase..service writer
July 18, 2025

Quick service, and very professional. Definitely one of the better dealerships I have been to over the years. More

by crash313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayne Grassle
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Service was wonderful, Chase the service writer kept me informed of the process to get me out the door and on the road. I’m from Tennessee and always like to stop in at Pearls for service. More

by Stevenzaucha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayne Grassle
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

I have had a couple different issues with my 2019 Ram Rebel..Every time I bring my truck in the service department, they have gone above to make sure my truck get the attention it needed….I will continue More

by mcneely1456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayne Grassle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Scivally
July 14, 2025

Everyone was professional and courteous, took us in on time for our appointment, and fixed the problems. More

by Tomlevis53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayne Grassle
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Came in for warranty work on my passenger door they had the part and was able to install it. More

by CARFREAK0286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayne Grassle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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