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Pearl Chrysler Jeep Dodge Ram
Peotone, IL
785 Reviews
It's Simple: The Moment You Walk Through Our Showroom Front Door, You Become Part of Our Dealership Family!
At Pearl Chrysler Jeep Dodge Ram, we strive to be so much more than merely the means by which you pick up your next new or pre-owned car. The moment you step through our showroom doors, you're family to us, so you can expect to be cared for as such as you move forward with your automotive adventures. Whether you're in the market for a new car or you're looking for a dedicated service center to help you maintain the one you have, we're here for you. Stop by to get a taste of our family-oriented, laid-back environment and we'll show you what we mean!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 336 service reviews
November 28, 2025
Brought in a 2014 for an oil change. Was told that it needed new tires. We requested a quote for the tires. Called twice requesting the quote. The third time service transfered me to Was told that it needed new tires. We requested a quote for the tires. Called twice requesting the quote. The third time service transfered me to parts. Parts asked me for the last 8 digits of the vin. I do not plan on using pearl in the future. It is unfortunate, we have purchased 2 vehicles from them and serviced 7. The customer service has declined. More
by rehle9
Verified CustomerEmployees Worked With
November 26, 2025
I was able to get a timely appointment. They took my vehicle in right away when I arrived. The service agents were helpful in getting my car repaired and they explained to me questions I ha They took my vehicle in right away when I arrived. The service agents were helpful in getting my car repaired and they explained to me questions I had on operating my vehicle. Blaine Is great and always provides useful information More
by speaktemme
Employees Worked With
November 24, 2025
The dealer is always cordial and prompt when dealing with me and explains everything to me me and explains everything to me More
by PEOTONELIN
Employees Worked With
November 24, 2025
Great experience in all areas Dealership and the staff were friendly . Rob in service was exceptionally nice. I will return for service. were friendly . Rob in service was exceptionally nice. I will return for service. More
by Sirjwb
November 23, 2025
Easy to get along with. Never an issue with scheduling and upfront with estimates and reconnendations Never an issue with scheduling and upfront with estimates and reconnendations More
by Barber6488
November 21, 2025
Always great service and friendly staff. Clean welcome environment service is very fast . My number one deal . Clean welcome environment service is very fast . My number one deal . More
by Vogue37
Employees Worked With
November 21, 2025
Your servies department is the best. Your people are also the best who work in each department. The best dealer around....... Your people are also the best who work in each department. The best dealer around....... More
by fmatbicio
Employees Worked With
November 20, 2025
The dealership has a friendly staff, it is a conveniently located a mile or two off of route 57. It’s a pleasure to do business with the service department located a mile or two off of route 57. It’s a pleasure to do business with the service department More
by mcneely1456
Employees Worked With
Other Employees :
Chris- Service Advisor—Rob Scivally- Service Mgr.
November 20, 2025
Very friendly, easy to talk to, and easy to work with. No trouble getting appointments. No trouble with getting service work done, all around excellent experience. I recommend them to my friends! No trouble getting appointments. No trouble with getting service work done, all around excellent experience. I recommend them to my friends! More
by mcneely1456
Employees Worked With
CHRIS-Rob S.
