Pearson Hyundai

Great Experience Everyone was very professional and took care of us in a timely fashion. I have had many Hyundais and have been pleased with each one and each purchase Everyone was very professional and took care of us in a timely fashion. I have had many Hyundais and have been pleased with each one and each purchase experience. More

Santa fe We were greated quickly and asked what we were looking for. We were shown the vehicle and took it for a ride to where we wanted to take it. The warran We were greated quickly and asked what we were looking for. We were shown the vehicle and took it for a ride to where we wanted to take it. The warranty was explained to us. We liked the car and warranty. More

Love my new Santa Fe Hyundai Couldn't be more happy with my new Santa Fe Sport. It has all the features I was looking for in a new car. The staff at Pearson are terrific and I a Couldn't be more happy with my new Santa Fe Sport. It has all the features I was looking for in a new car. The staff at Pearson are terrific and I appreciated their non-pressure approach to get me to buy the Santa Fe. I especially want to thank Mike Spease for all his help in locating the car and colors that I wanted. Definitely satisfied with my purchase. More

Pearson Hyundai I had an awesome experience with this dealership. All of the staff members were patient and kind towards me and my family. I was allowed to test drive I had an awesome experience with this dealership. All of the staff members were patient and kind towards me and my family. I was allowed to test drive multiple vehicles as well as take one overnight. Great experience! More

Dealer Rater I am a return customer and love all the sales staff as well as the maintenance people. They make you feel like family which makes you come back as wel I am a return customer and love all the sales staff as well as the maintenance people. They make you feel like family which makes you come back as well as refer new customers. More

Thnaks Mike! Wish it had a CD player since I am not technologically advanced with respects to smart phone music! But I love the Elantra GT Hatchback so I knew I wa Wish it had a CD player since I am not technologically advanced with respects to smart phone music! But I love the Elantra GT Hatchback so I knew I wanted a newer model of the same. Mike was awesome in helping me with the decision and made it a very smooth transition. This is my third vehicle from Pearson. William More

Santa FE Purchase This was our third Hyundai purchase at this dealership. We have appreciated the service that we received. We were very pleased with all the people tha This was our third Hyundai purchase at this dealership. We have appreciated the service that we received. We were very pleased with all the people that were involved with our last purchase. More

Great Experience The staff was friendly. The process went quickly. We love the car. Follow up was great. We are completely satisfied with our experience at Pearson The staff was friendly. The process went quickly. We love the car. Follow up was great. We are completely satisfied with our experience at Pearson More

Poor Sales Service - Run Around I went to Pearson Hyundai on Midlothian Turnpike to discuss the price of an '18 Sonata. I had already test driven the car previously, so my sole purp I went to Pearson Hyundai on Midlothian Turnpike to discuss the price of an '18 Sonata. I had already test driven the car previously, so my sole purpose for the visit was to receive a price...I explained this fact to the salesman, Rick. I waited in the lobby for over an hour. After I'm sure Rick could tell I was beginning to wonder what was going on, he came back over to tell me he was waiting on a manager to come talk to me about pricing. I waited another 10-15 minutes for Kevin Holmes to come over. When Kevin came over, he began a spiel about the negative equity in my current car, which I had already explained to Rick, I was well aware of. I reminded Kevin that my inquiry only concerned the pricing of Pearson's vehicle, of which he provided none. When I asked Kevin (repeatedly) Pearson's best price, he childishly/unprofessionally parroted, "we can do what West Broad Hyundai can do. What price did they give you?" Annoyed, I reminded him that I had been in this dealership for over an hour (without a test drive) awaiting a price, and that I didn't have time for this back and forth/unprofessional game. He never provided Pearson's price. Switching topics from the childish game Kevin was playing, I finally asked what the value of my trade was, and he gave a number well under blue book and over $3,000 less than West Broad Hyundai, Honda, and Acura. As such, I grabbed my keys and left. I'm not sure if this is a tactic Kevin uses to cheat people, but it was a ridiculous waste of time which lost Rick and the dealership a sale. I've purchased from other sales personnel at this dealer twice in the past over the last 3 years. Perhaps they both lost it because neither could understand my clear inquiry of their best price. If poor service, wasted time, and a run around is your goal, this is the place. More

New purchase Tucson I bought my Hyundai from Pearson. The sales staff is courteous and helpful. The service department makes it easy to get an appointment, they let me kn I bought my Hyundai from Pearson. The sales staff is courteous and helpful. The service department makes it easy to get an appointment, they let me know about the wait time. More