Pearson Mazda

Wonderful car shopping experience! My overall experience with Pearson Mazda was superb. I purchased my first vehicle with them back in 2004 and another for my daughter February 2018. My overall experience with Pearson Mazda was superb. I purchased my first vehicle with them back in 2004 and another for my daughter February 2018. Now it was my turn to purchase a vehicle. My 45th birthday gift to myself. My search started about a month ago with Joseph Jackson. He was very patient and attentive to my needs. He listened to my wants and needs and found the perfect vehicle for me. I could not find a CX-5 that I liked in my price range and had begun looking for other vehicles. A week or so had gone by and he called me and asked me to come by and give him a chance. I did and so glad I did. He found the perfect CX-5 for me in my price range and color I wanted. That is commitment. You don't find that nowadays. I was not forgotten about becuase I did not purchase the other vehicles from him that I test drove. He kept me in mind and as soon as he saw one he thought would be to my liking, he reached out. Joe Jackson job well done! Thank you for being persistent, but not overbearing. You made my car shopping experience Fantabulous! I would like to add that everyone at the dealership was friendly and courteous. Kevin Johnson was extremely helpful too. He also helped me this a wonderful experience. Thank you all. More

Great service, timely and efficient The staff took very good care of us and answered all of our questions while listening to our concerns. We were very pleased with our experience. The staff took very good care of us and answered all of our questions while listening to our concerns. We were very pleased with our experience. More

First car purchase Paul was competent, friendly, and patient with me as I bought my first car! Answered all my questions, and helped me along the way. Will definitely go Paul was competent, friendly, and patient with me as I bought my first car! Answered all my questions, and helped me along the way. Will definitely go to him again. More

Wide Selection, Great Value, Accommodating Staff Joe helped me buy my 2012 Chevy Cruze. He was extremely accommodating and took the time to make sure I found the vehicle I needed in such a small amou Joe helped me buy my 2012 Chevy Cruze. He was extremely accommodating and took the time to make sure I found the vehicle I needed in such a small amount of time. The financing staff was also extremely helpful, and they made sure that I got the beat financing possible. More

Shop with ease and confidence. Went in knowing what I wanted and got the help I needed right away. Everyone was friendly and the salesman Joseph Jackson was very knowledgeable about Went in knowing what I wanted and got the help I needed right away. Everyone was friendly and the salesman Joseph Jackson was very knowledgeable about the vehicle he was showing me. He went over the car with me showing me how to perform different functions. I’m glad I chose them and will definitely go back in the future. Thanks for all you do!! More

Great Experience at Pearson Mazda! Great experience at Pearson Mazda! After having quite a few negative experiences at some other local dealerships in the Richmond area, I stumbled upo Great experience at Pearson Mazda! After having quite a few negative experiences at some other local dealerships in the Richmond area, I stumbled upon Pearson Mazda. I think what stands out to me from my experience at Pearson Mazda is that all of the staff members were truly good people--people who are easy to talk with, truly want what is best for you, are open and honest, and treat you how they would want their families treated. I never at any time felt high pressure to do something (which is what I have felt while shopping at other dealerships), and this made buying a car a much better experience. Lindy Hatchett, sales consultant, did a fantastic job walking me through the process including the process of trading my old car in. I enjoyed working with him, and I would like to thank him for truly caring about what would make me happy as a customer. Troy Hernandez, finance manager, also did a fantastic job in the process of financing my car, including providing me with a GREAT interest rate. Thank you Troy! Lindy, Troy, and the other staff members I interacted with went above and beyond to make this a great experience. I would recommend this dealership to my friends and family, and when it comes time to replace the car I just bought, my first stop will be at Pearson Mazda. More

"Worth the Drive" My wife and I drove from Newport News to purchase our new CX-5 from Pearson Mazda. By far, the dealership and our sales consultant at Pearson Mazda o My wife and I drove from Newport News to purchase our new CX-5 from Pearson Mazda. By far, the dealership and our sales consultant at Pearson Mazda out paced and out performed all of those in our local area. It was simply a no brainer for us that Pearson was our 1st place of choice to buy our new Mazda. The support staff was superb...friendly, helpful, professional, honest, and no high pressure. Paul Thrasher, our sales consultant, was outstanding and a real pleasure to work with. He quickly earned our confidence and trust and gave us a superior buying experience. He is without a doubt a consummate professional who is extremely knowledgeable of the products and is dedicated to his customers. We would definitely choose him as our sales consultant in buying any Mazdas in the future. The price was terrific and negotiations easy and a pleasure. Pearson Mazda and Paul Thrasher made our buying experience a "Five-Star" best! We love our new Mazda, and it was certainly "Worth the Drive" to get it. More

Great Experience for First Time Buyer My family and I went to buy my first car at the Pearson Mazda. Jay was extremely helpful in helping me the right car and choosing which features wer My family and I went to buy my first car at the Pearson Mazda. Jay was extremely helpful in helping me the right car and choosing which features were right for me. I test drove a CX-5 and during the drive he made sure to explain all the car's features in depth. When buying, both Jay and James were willing to help us find the best deal for our car. I had a great experience at Pearson Mazda and highly recommend it for any prospective buyers. More

Thanks Pearson Mazda! Fantastic experience! Thanks for the easy/no-hassle car shopping trip. We love the CX-9 and are thrilled with our new Mazda. Paul was friendly and e Fantastic experience! Thanks for the easy/no-hassle car shopping trip. We love the CX-9 and are thrilled with our new Mazda. Paul was friendly and efficient - exactly what we needed when vehicle shopping with an infant. More

Pearson Mazda has great employees and makes car buying easy Justin Robbins (Sales) and Troy Hernandez (Finance) are great representatives of Pearson Mazda. Justin met us at our appointed time, handled our purc Justin Robbins (Sales) and Troy Hernandez (Finance) are great representatives of Pearson Mazda. Justin met us at our appointed time, handled our purchase efficiently, and knows the Mazda product. Justin did a thorough job of reviewing our vehicle with us and follows through with his promises. Troy handles the financing paperwork efficiently and effectively. Troy's experience in the automobile industry helped us with the purchased product, available options, and his organization helped handle a complex process simply.. More