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Pearson Mazda

4.9

32 Lifetime Reviews

9520 W Broad St, Richmond, Virginia 23294
Call (804) 346-0300

Top Reviewed Employees

Paul Thrasher, Elite Master Certified Sales Consultant, Pearson Mazda

Paul Thrasher

Elite Master Certified Sales Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
John Breder, Certified Sales Consultant, Pearson Mazda

John Breder

Certified Sales Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Justin Robbins, Certified Sales Consultant, Pearson Mazda

Justin Robbins

Certified Sales Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Kenneth Hicks, Certified Sales Consultant, Pearson Mazda

Kenneth Hicks

Certified Sales Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

January 10, 2019

"The best dealership in RVA"

- Hoyatandy

This is my second time buying from Pearson Mazda in the last 1.5 years. My first salesperson was matt and he had a ridiculous amount of patience as I test drove 5-6 cars. I told him my budget and he pulled options that met my needs and more. This week, I went in on monday letting Scott know that I needed to get a vehicle quickly. ( I had been in an accident and insurance was going to stop paying for my rental on the ninth) Scott gave me his card and told me to call him when I was ready. I called Scott at about 8 am on Tuesday morning and said that I would be there in 10 minutes. When I got there, scott already had three cars that met the criteria that I had asked of him from our brief meeting on the prior day. After driving one of his picks ( all three were the same model) my wife and I weren’t really enthused about the vehicle. I found another car within our budget on the dealership website that was a little bigger and asked Scott if it was available. It was!! This is rather uncommon at dealerships that I have been to in the area. Usually you see cars on the website and when you get there it either isn’t there, never existed, or has to be shipped from another location. Not here though. He asked me the stock number, located the vehicle, and My wife and I were test driving it within minutes. We loved the vehicle ( mazda 6 touring 2016) from the moment we hopped in it. After our little stroll around the block, my wife and I let Scott know that we would be purchasing this vehicle. We filled out the required paperwork and then waited for the finance manager JC. When we entered the office I was expecting a hard sell and scare tactic on all the upgrades we would need in order to make sure that our investment would be “ protected”. This is not what we got at all. JC took a consultative approach. He informed us of our options, explained the benefits, and let us choose what was best for us without being pushy. There was no badgering to figure out what we wanted our monthly payment to be then convincing us that a longer term loan wasn’t a bad thing because of the “ monthly payment already being budgeted”. We told Jc that we would only be doing 60 months. ( would prefer a shorter term, but we decided beforehand that 60 would be best for us right now if the we got what we wanted and stayed withing our pre-set out of the door price budget). Jc didn’t play any games with us. He told us our out of door price before we told him how much we would be putting up for a down payment. I have had a different experience with a different dealership in the past. It was mainly my fault for focusing on the wrong things, but lets just say I ended up paying 6k more for a car than I should have because I was so focused on interest rate that I didn’t pay enough attention to the out of door price. Essentially, we were looking for the lowest interest rate possible. The salesperson asked how much we were gonna put down. We told him 6k and they came back with a 0 percent interest rate. I was so pleased with myself for getting a “ win” on the interest rate that I didn’t realize until I got home that we paid 25k for a 17k car. Instead of financing 11k plus tax, we financed 19k. Anyway, Pearson Mazda is honest and looking out for your best interests. I would recommend them to anyone.t

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Employees Worked With

Scott Madron

October 06, 2018

"Second Supurb purchasing experience at dealership"

- Rene JvR

I have nothing but praise for this dealership and it's employees, which are all second to none. A couple of year ago I've purchased my first used vehicle at this dealership, not knowing WHAT to expect of a used vehicle, but gave it a shot as I gifted my Camry to my daughter to use at college. The vehicle inspection on this vehicle was so thorough, that in all my years driving the Tuscon I had not a single days of trouble with it. My only expense was filling up with gas, the annual oil replacement and a one-time brake and battery replacement. When I was in the market for another vehicle, I immediately thought about Pearson Mazda due to my previous experience and their track record. I did not regret it. After multiple test drives and comparison research between the Tuscon, Rav-4 and XR-5, I've decided on the Mazda XR-5 and cannot be happier with my choice or the most impressive and effective customer service provided by James Balsamo, Joseph Jackson and Kevin Johnson. They are all absolutely outstanding professionals that take excellent care of their customers, knows their product and are easy to work with. Thank you all for yet another terrific car buying experience and for turning my second experience at Pearson Mazda into another excellent one. I appreciate it. Rene

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Employees Worked With

James Balsamo, Joseph Jackson, Kevin Johnson

September 25, 2018

"Wonderful car shopping experience!"

- Ro73

My overall experience with Pearson Mazda was superb. I purchased my first vehicle with them back in 2004 and another for my daughter February 2018. Now it was my turn to purchase a vehicle. My 45th birthday gift to myself. My search started about a month ago with Joseph Jackson. He was very patient and attentive to my needs. He listened to my wants and needs and found the perfect vehicle for me. I could not find a CX-5 that I liked in my price range and had begun looking for other vehicles. A week or so had gone by and he called me and asked me to come by and give him a chance. I did and so glad I did. He found the perfect CX-5 for me in my price range and color I wanted. That is commitment. You don't find that nowadays. I was not forgotten about becuase I did not purchase the other vehicles from him that I test drove. He kept me in mind and as soon as he saw one he thought would be to my liking, he reached out. Joe Jackson job well done! Thank you for being persistent, but not overbearing. You made my car shopping experience Fantabulous! I would like to add that everyone at the dealership was friendly and courteous. Kevin Johnson was extremely helpful too. He also helped me this a wonderful experience. Thank you all.

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Employees Worked With

Joseph Jackson and Kevin Johnson

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Pearson Mazda, Richmond, VA, 23294