Pearson Nissan Of Ocala

Quick service. Knowledgeable and courteous advisor Professional staff. Good scheduling process... Clean facility and 'pushy' survey chatbot..!! Knowledgeable and courteous advisor Professional staff. Good scheduling process... Clean facility and 'pushy' survey chatbot..!! More

Customer representative Ashley was very concerned with our needs and she was willing to help us with what we need with the maintenance of our car. our needs and she was willing to help us with what we need with the maintenance of our car. More

Work was completed as promised. Quote was accurate and vehicle was returned clean. I trust them. Quote was accurate and vehicle was returned clean. I trust them. More

I am very satisfied with my last visit to Pearson Nissan. I had an issue with an alert that signaled an engine malfunction. This occurred on two separate occasions. Exactly two weeks apart from another. My s I had an issue with an alert that signaled an engine malfunction. This occurred on two separate occasions. Exactly two weeks apart from another. My service advisor Vanessa is to be commended. She went above and beyond beyond to ensure that the necessary service was provided to correct the issues, both times. She even ensured that I was able to be provided a rental vehicle until my vehicle was ready. She was very Knowledgeable, professional and sympathetic. She is truly a Blessing and should be recognized as an Asset to Nissan. She made me feel valued as a customer. I have dealt with other advisors there at Pearson Nissan and there is no comparison to Vanessa. While sitting in her office, as she was explaining what the issues were, I couldn’t help but notice the overwhelming amount of a work load she was dealing with. Inspite of it all, from excessive service calls, to technicians constantly coming in giving her information, she handled it like a Pro. I can truly say, if I did not have Vanessa as my advisor there I would probably find another dealership to do business with. More

Oil change done in 30 minutes! Very quick and professional service. Will be coming again! Very quick and professional service. Will be coming again! More

I’ve been a customer at this dealership since 2007. I’m just finding that the service prices are very expensive.. It’s very nice how it’s automated and they send you notices on all the issues for your I’m just finding that the service prices are very expensive.. It’s very nice how it’s automated and they send you notices on all the issues for your approval, but I don’t think all of the issues are necessary, especially at the prices they have so pick and choose carefully.. More

Called in about a recall Nissan was able to get me in quick to fix the issue. Even got a complimentary oil change quick to fix the issue. Even got a complimentary oil change More

Helpful, efficient, knowledge about problems and solutions. Friendly staff helping with service needs for vehicle solutions. Friendly staff helping with service needs for vehicle More

Fast, friendly, courteous and able to fix a coupon issue right away Will be back! right away Will be back! More

Great Great everyone was polite and courteous Answered all my questions and concerns. Everyone was extremely helpful all my questions and concerns. Everyone was extremely helpful More