Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Pearson Nissan Of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
5,076 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Contact Dealership
View Awards

2060 SW College Road

Ocala, FL

34471

Directions

By Type

Showing 5,076 reviews

November 05, 2022

They tacked on a $899. 00 gap charge without telling us. Glad I read the contract first and noticed it. It was removed. Sales managers seemed very blunt and cold attitude, More

by bnf0072000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff ??? Kade, Jim Spaulding
Report | Print
Nov 09, 2022 -

Pearson Nissan Of Ocala responded

Hello - thank you for sharing the details of your visit. We apologize for not providing you with a better outcome and wish for the opportunity to discuss this situation with you further. Thanks, Nia Orona - Owner Loyalty Manager - (352)622-4111

November 04, 2022

This was a checkup from an oil change because my car was leaking oil after the service and they changed out the oil plug with no cost to me. Very satisfied with service. More

by RHONKEV65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
Report | Print
Nov 07, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience! It means a lot to hear that you're satisfied and we hope our Pearson Nissan of Ocala team can be of service to you again in the future. Take care!

November 04, 2022

Efficient and courteous personal. My car and I are very happy to go there because I know all services will be performed excellently. More

by FBG840
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beck
Report | Print
Nov 07, 2022 -

Pearson Nissan Of Ocala responded

Thank you for trusting the Pearson Nissan of Ocala team with the care of your vehicle! We're grateful for your support and look forward to your next visit!

November 04, 2022

All elements of service outstanding from being greeted when we arrived for our appointment thru the service and finishing with the cashier all 5-star! More

by ASKBONGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Dean
Report | Print
Nov 07, 2022 -

Pearson Nissan Of Ocala responded

We're so glad our Pearson Nissan of Ocala team earned your five-star rating! Thanks for your business and please don't hesitate to reach out if we can be of service to you again in the future!

November 03, 2022

Employees did an AWESOME job walking us through the process of buying our car. Super courteous, Knowledgeable and extremely polite. More

by JKAMINSKI5816
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Peeples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Couch, Ivo Stuller, Jim Spaulding
Report | Print
Nov 03, 2022 -

Pearson Nissan Of Ocala responded

Your kind review has made our day and we appreciate you taking the time to rate us five stars! We hope that you love your new vehicle and hope to see you again! Thank you! - Pearson Nissan of Ocala

November 02, 2022

Service department is great They honor the appointment times I trust their expertise, and their service recommendations for my vehicle More

by JONES6420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2022 -

Pearson Nissan Of Ocala responded

Thank you for trusting our service team to provide five-star care! We look forward to assisting you again at Pearson Nissan of Ocala!

November 02, 2022

Worst parts manager I have ever encountered. Very snarky. Talks down to the customer and tells customers untrue details. Will not recommend ever. More

by TMADISON1121
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck
Report | Print
Nov 03, 2022 -

Pearson Nissan Of Ocala responded

I would be grateful for the chance to learn from your experience so we can provide 5 star service in the future. If you’re willing to talk this through, would you give me a call at your earliest convenience? Thank you for your feedback, Nia Orona - Owner Loyalty Manager - (352)622-4111

November 02, 2022

Good service, just long wait. I have used them for many years an I am happy with them. I would have given them 5 stars except for the 1.5 hour wait fo an oil change. More

by POTTERSMARKLTD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck
Report | Print
Nov 03, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the review and feedback. We appreciate you trusting the Pearson Nissan of Ocala team with your service needs and look forward to seeing you next time!

November 02, 2022

They don’t waste your time or theirs. Second purchase at that dealership . Knowledgeable staff. More

by jangrawsteven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Brown
Report | Print
Nov 03, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful feedback! We appreciate your loyal business and look forward to your next visit here at Pearson Nissan of Ocala. Until then, take care and enjoy your new vehicle!

November 02, 2022

They worked hard to get me into a car that I would like for reasonable price they went up beyond but they had to do to get the job done More

by ANGEL_MOUND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivo Stuller, Jim Spaulding
Report | Print
Nov 03, 2022 -

Pearson Nissan Of Ocala responded

We're so glad we had the opportunity to assist you with your vehicle! Thanks for visiting Pearson Nissan of Ocala and please don't hesitate to reach out if we can be of service again in the future!

1
...
172
173
174
...
508