Pearson Nissan Of Ocala

Maintenance advisor did not do most of what I asked her to do. My floors wasn’t topped off my windshield wiper fluid, which I asked about to be refilled was totally empty no information regarding my tire s to do. My floors wasn’t topped off my windshield wiper fluid, which I asked about to be refilled was totally empty no information regarding my tire size because I was gonna buy some tires from Nissan. I’m not sure if I will now And confusing when I first got there on who was gonna be my advisor and the advisor talk to me twice before she told me she was gonna be my advisor poor Service. More

Ashley Sanchez greeted me so kindly. And I definitely will return because of her Txs And I definitely will return because of her Txs More

I love bringing my car to the Pearson Nissan dealership for service. My attendant was very pleasant and knowledgeable. Thanks for taking care of my car. for service. My attendant was very pleasant and knowledgeable. Thanks for taking care of my car. More

Issac is an awesome service rep, I was ready to take my business elsewhere after previous service in December where the rep was distracted by windshield replacement team, which I was recommended to do, I c business elsewhere after previous service in December where the rep was distracted by windshield replacement team, which I was recommended to do, I came for oil change and tire rotation. Received oil change and the windshield replacement recommendation. Tires were not rotated, and no explanation why. I felt like I got the “bums rush”. As it came time for the next service I was apprehensive to book an appointment but when I called and was told Issac was back, I knew I would get the best service and I did! I got oil change, tire rotation, brake fluid and transmission fluid changed and battery checked plus a bonus car wash😀 peace of mind is worth so much Thank You and your service department 🙏🏻 More

Excellent customer service, as well as making it an easy process for the customer to understand. process for the customer to understand. More

Excelente servicio 👍 no tengo quejas pero no puedo usar cupones de ahí todo muy bien cupones de ahí todo muy bien More

I recently purchased a 2025 Nissan Altima. I have been in completely satisfied with not only the dealership, the service department and Cash the sales Manager. Vanessa Dean has helped me rotat I have been in completely satisfied with not only the dealership, the service department and Cash the sales Manager. Vanessa Dean has helped me rotate my tires and it has taken care of my oil changes. She’s a very nice person and easy to deal with. I have been in customer service for over 30 years hired many people in my life and these two associates are very beneficial to your dealership. I usually don’t write reviews unless I’m really impressed and that I am. I’m the type of person that does not like going to a dealership, but I actually like going here everyone’s friendly.. More

Courteous, knowledgeable staff is efficient and doesn't keep you waiting. An associate approached my vehicle as I drove into their facility. I was directed to another assisted, who checked me in, and a few keep you waiting. An associate approached my vehicle as I drove into their facility. I was directed to another assisted, who checked me in, and a few minutes later was told what needed to be done and how long it would take. I then settled in comfortably in the waiting room with a beverage and some snacks until I was notified, my truck was ready. GREAT SERVICE!!!! More

The service guy that worked with us was great but the service department was not great. It was supposed to be ready at 12 and it wasn’t ready until 1:30. It sat on the side doe coating waiting because service department was not great. It was supposed to be ready at 12 and it wasn’t ready until 1:30. It sat on the side doe coating waiting because nobody was in that department - probably out to lunch. When they got back it still was waiting because the service people didn’t know what to do with it. It was on the paperwork that was with the car.the workers waiting in the entry area were sitting on their phones. More

I went in for a Oil and filter change and I was out in one hour. Nice dealership one hour. Nice dealership More