3,918 Reviews of Pearson Nissan Of Ocala - Service Center
Love coming to this location. Been a customer at the service department since early 2020 (or late 2019) and I’m always treated by friendly advisors. Been a customer at the service department since early 2020 (or late 2019) and I’m always treated by friendly advisors. More
I love this dealership. Leesburg is closer and I'm willing to drive further to use your dealership. I had a problem with my car not starting. Your mechanic was unable to d Leesburg is closer and I'm willing to drive further to use your dealership. I had a problem with my car not starting. Your mechanic was unable to determine the problem. I'm not sure if there is a mechanical problem and it wasn't found or if the car fixed itself. Is that even possible? I don't like having a car that might not start. I bought the extended warranty for approximately $2,000 which expires next spring. I've never used it. If there is a problem I wish you would find it before the warranty is up. I would appreciate your input. More
Isaac is the best. He cares about the customers. He is alway polite and greets me with a pleasant smile every time I come for service. Also he listen to my every concer He cares about the customers. He is alway polite and greets me with a pleasant smile every time I come for service. Also he listen to my every concern with my vehicle. Nissan you have a MVP Service person. Issac you the best. More
I really liked the communication electronically. It was simple for me to see what was recommended and decide what I would have done. Also Isaac was really nice and helpful! It was simple for me to see what was recommended and decide what I would have done. Also Isaac was really nice and helpful! More
This was a checkup from an oil change because my car was leaking oil after the service and they changed out the oil plug with no cost to me. Very satisfied with service. leaking oil after the service and they changed out the oil plug with no cost to me. Very satisfied with service. More
All elements of service outstanding from being greeted when we arrived for our appointment thru the service and finishing with the cashier all 5-star! when we arrived for our appointment thru the service and finishing with the cashier all 5-star! More
Worst parts manager I have ever encountered. Very snarky. Talks down to the customer and tells customers untrue details. Will not recommend ever. Very snarky. Talks down to the customer and tells customers untrue details. Will not recommend ever. More
Good service, just long wait. I have used them for many years an I am happy with them. I would have given them 5 stars except for the 1.5 hour wait fo an oil change. I have used them for many years an I am happy with them. I would have given them 5 stars except for the 1.5 hour wait fo an oil change. More