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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,918 Reviews

3,918 Reviews of Pearson Nissan Of Ocala - Service Center

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November 06, 2022

Love coming to this location. Been a customer at the service department since early 2020 (or late 2019) and I’m always treated by friendly advisors. More

by Manuel Velez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach McQuaig
Nov 08, 2022 -

Pearson Nissan Of Ocala responded

Thank you for being a Pearson Nissan of Ocala customer, Manuel! We appreciate your loyal business and look forward to seeing you next time!

November 06, 2022

I love this dealership. Leesburg is closer and I'm willing to drive further to use your dealership. I had a problem with my car not starting. Your mechanic was unable to d More

by JOLUKAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Rosario
Nov 09, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your review. We appreciate your business and if you wish to discuss your service visit further, feel free to reach out to our team at your earliest convenience. Thanks, Nia Orona - Owner Loyalty Manager - (352)622-4111

November 05, 2022

Isaac is the best. He cares about the customers. He is alway polite and greets me with a pleasant smile every time I come for service. Also he listen to my every concer More

by CHALUPA3498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share these kind comments - we can't wait to share them with Isaac! Take care and we'll see you next time here at Pearson Nissan of Ocala!

November 05, 2022

I really liked the communication electronically. It was simple for me to see what was recommended and decide what I would have done. Also Isaac was really nice and helpful! More

by kmclaughlindvm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Pearson Nissan Of Ocala responded

Thank you for your review! We're so happy that Isaac was able to assist during your recent visit! We look forward to seeing you next time at Pearson Nissan of Ocala!

November 04, 2022

This was a checkup from an oil change because my car was leaking oil after the service and they changed out the oil plug with no cost to me. Very satisfied with service. More

by RHONKEV65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
Nov 07, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience! It means a lot to hear that you're satisfied and we hope our Pearson Nissan of Ocala team can be of service to you again in the future. Take care!

November 04, 2022

Efficient and courteous personal. My car and I are very happy to go there because I know all services will be performed excellently. More

by FBG840
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beck
Nov 07, 2022 -

Pearson Nissan Of Ocala responded

Thank you for trusting the Pearson Nissan of Ocala team with the care of your vehicle! We're grateful for your support and look forward to your next visit!

November 04, 2022

All elements of service outstanding from being greeted when we arrived for our appointment thru the service and finishing with the cashier all 5-star! More

by ASKBONGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Dean
Nov 07, 2022 -

Pearson Nissan Of Ocala responded

We're so glad our Pearson Nissan of Ocala team earned your five-star rating! Thanks for your business and please don't hesitate to reach out if we can be of service to you again in the future!

November 02, 2022

Excellent service. The lady was competent and friendly. I thought the charge was very reasonable. More

by GLMIKEL7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christina
Nov 03, 2022 -

Pearson Nissan Of Ocala responded

Thank you for visiting Pearson Nissan of Ocala! We appreciate your positive feedback and hope to see you again next time!

November 02, 2022

Worst parts manager I have ever encountered. Very snarky. Talks down to the customer and tells customers untrue details. Will not recommend ever. More

by TMADISON1121
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck
Nov 03, 2022 -

Pearson Nissan Of Ocala responded

I would be grateful for the chance to learn from your experience so we can provide 5 star service in the future. If you’re willing to talk this through, would you give me a call at your earliest convenience? Thank you for your feedback, Nia Orona - Owner Loyalty Manager - (352)622-4111

November 02, 2022

Good service, just long wait. I have used them for many years an I am happy with them. I would have given them 5 stars except for the 1.5 hour wait fo an oil change. More

by POTTERSMARKLTD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck
Nov 03, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the review and feedback. We appreciate you trusting the Pearson Nissan of Ocala team with your service needs and look forward to seeing you next time!

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