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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,921 Reviews

3,921 Reviews of Pearson Nissan Of Ocala - Service Center

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September 24, 2022

Nissan is always professional and good about communicating a time frame for completing service; often finishing sooner than expected. More

by LPIERRE1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name
Sep 26, 2022 -

Pearson Nissan Of Ocala responded

Thanks for the five stars! We're honored to hear your praise, and we hope to see you back! -Pearson Nissan of Ocala

September 24, 2022

They were kind, courteous, not pushy. They made it easy to trade my car in and drive home with my certified preowned car. More

by ACKLEY70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson, Veronica in service, David Mcquaid, Jim Spaulding
Sep 26, 2022 -

Pearson Nissan Of Ocala responded

Thank you for your review! We appreciate your kind review and look forward to assisting with future automotive needs! -Pearson Nissan of Ocala

September 24, 2022

Was great all my questions about the car was answered and the staff was very kind and compassionate. More

by Lcswaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Pearson Nissan Of Ocala responded

Thanks for the five stars! We hope to see you back! -Pearson Nissan of Ocala

September 24, 2022

Very outstanding service, very professional and very courteous. The service at Pearson Nissan is amazing More

by BPECORARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Pearson Nissan Of Ocala responded

Thanks for the five stars! We hope to see you back here at Pearson Nissan of Ocala for all of your future automotive needs!

September 24, 2022

Horrible service. they have lied to us so much.said they've fixed things when they didn't.couldnt give us a receipt on what they did or didn't fix.the receptionists are More

by Matt rutland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Pearson Nissan Of Ocala responded

Hi Matt, thank you for taking the time to share your review. I'm sorry to learn the outcome of your visit was negative and would like the opportunity to discuss this issue further in hopes of earning back your trust. Thanks, Nia Orona - Owner Loyalty Manager - (352)622-4111

Sep 26, 2022 -

Matt rutland responded

It's not just the one visit.its the overall experience since we bought the vehicle.we will be trading the vehicle to another dealer as soon as the bank will let us.you people need a lesson in customer service and support.

September 24, 2022

Great experience! Addresses issues to make sure you have a positive experience. Will continue to bring our vehicles here. More

by JENNASHAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck
Sep 26, 2022 -

Pearson Nissan Of Ocala responded

Thanks for the five stars, Jenna! We're honored to hear how your visit with us here at Pearson Nissan of Ocala was such a positive one. We hope to see you back for all of your future automotive needs!

September 24, 2022

What a fantastic exchange I had with Mr Vasquez. He was very attentive and professional and what fluid transaction it was can't a wait to work with him again. More

by CBYLES34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Pearson Nissan Of Ocala responded

Thanks for the five stars! We hope to see you back here at Pearson Nissan of Ocala for all of your future automotive needs!

Sep 26, 2022 -

CBYLES34 responded

Most certainly I'll be visiting again.

September 23, 2022

The people and service are top notch . Thanks Isaac for keeping me informed on my car More

by CYNDEHUSSMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the kind review! Isaac & the team look forward to your next visit with us here at Pearson Nissan of Ocala!

September 23, 2022

I don't have much to say about the dealership periodealership. But your service technician, Vanessa is the best. I started using your dealership because of Jimmy. Once Jimmy transitioned over pos More

by VANESSA.BELLO37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa! Service department
Sep 23, 2022 -

Pearson Nissan Of Ocala responded

Thank you for trusting Vanessa at Pearson Nissan of Ocala! We're so happy that she has provided you with 5-star service! We appreciate you as a customer, and look forward to continuing to provide you with the best service!

September 22, 2022

Awesome service Isaac is a great person and very helpful with lot of time spending with his customers. More

by Suga2113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck
Sep 23, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the great review of Pearson Nissan of Ocala! Isaac & the team look forward to seeing you next time!

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