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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,921 Reviews

3,921 Reviews of Pearson Nissan Of Ocala - Service Center

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September 17, 2022

Good service and very friendly people. I would recommend the dealership to anyone that ask. Thank you Thomas for your help. More

by ronniewilson4570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
Sep 20, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the kind review! We're so glad Thomas & the team were able to earn your recommendation and we hope to see you again next time here at Pearson Nissan of Ocala!

September 17, 2022

Very clean. Didn’t have any new cars available to look at in the more economical cars. So far my breaks are working fine. More

by DSOLO247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Pearson Nissan Of Ocala responded

Thanks for the five stars! We hope to see you back here at Pearson Nissan of Ocala for all of your future automotive needs!

September 17, 2022

Coming from using Infiniti service dealerships where the car comes back washed and vacuumed after being serviced, I can only say that the people service is first rate at least. More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck shuttled me home and was was very pleasant.
Sep 19, 2022 -

Pearson Nissan Of Ocala responded

Hi Denise, we apologize to hear that your visit with us was not a five-star one. Please feel free to reach out to us so we can better learn how to ensure a positive experience on your next visit. Nia Orona - Owner Loyalty Manager - (352)622-4111

September 17, 2022

Good experience! Was greeted immediately and politely! Whole process took about an hour. Did not feel pressured to buy! More

by DRKUHNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Pearson Nissan Of Ocala responded

Thank you for visiting Pearson Nissan of Ocala! We appreciate your positive feedback and hope we can be of service to you again in the future!

September 16, 2022

Had to take my car in to have Recall part's put on. I called & they got my car right in ... Then Issac the service guy that worked on my car ... he called me to let me know what he was doing & that he More

by Katy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Pearson Nissan Of Ocala responded

Thanks for the five stars, Katy! We're honored to hear that Isaac and the rest of the team could assist you. We hope to see you back! -Pearson Nissan of Ocala

September 16, 2022

No1 ever came to discuss the problem with car just went and did work got a BILL $1300 NOT VERY GOOD More

by MARGEMOSCATO
Recommend Dealer
No
Employees Worked With
BRYAN COLLINS
Sep 16, 2022 -

Pearson Nissan Of Ocala responded

Customer signed for the repairs that were done, Then 2 weeks later daughter-in-law wanted to dispute the authorization, customer agreed to the repairs and she signed for the repairs. Thanks

September 16, 2022

Brian was curtious, knowledgable, efficient and friendly. My service was completed in a timely manner. More

by MCORNETT212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Nate
Sep 16, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing this fantastic feedback with us! We're happy to hear Brian provided you with wonderful service and we hope to see you again next time here at Pearson Nissan of Ocala!

September 16, 2022

Friendly, knowledgeable, professional and courteous customer service from beginning to end. In and out in a timely fashion. More

by PWACKS409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
Sep 19, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful feedback! We appreciate you visiting us here at Pearson Nissan of Ocala and hope to see you again next time!

September 16, 2022

My issue was not fully addressed and was dissatisfied with what they said the issue is, when my fiancé called to ask questions he was told to have me call them and when I did no one returned my call. More

by KRISTENMLINDSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck and Brian
Sep 19, 2022 -

Pearson Nissan Of Ocala responded

Thanks for the feedback, Kristen. We're sorry to hear that your visit with us was not ideal. Please feel free to reach out to us so we can ensure your next experience here will be a positive one. Nia Orona - Owner Loyalty Manager - (352)622-4111

September 15, 2022

Issac was a good advisor. He was friendly and helpful. He was very good and I’ll ask for him next time I visit More

by plittle531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful feedback - Isaac will be so happy to hear it! We appreciate your business and look forward to your next visit here at Pearson Nissan of Ocala!

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