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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,922 Reviews

3,922 Reviews of Pearson Nissan Of Ocala - Service Center

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September 15, 2022

Issac was a good advisor. He was friendly and helpful. He was very good and I’ll ask for him next time I visit More

by plittle531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful feedback - Isaac will be so happy to hear it! We appreciate your business and look forward to your next visit here at Pearson Nissan of Ocala!

September 14, 2022

Isaac was great always friendly and fast getting my Truck in and out in a timely fashion, thank you for your hard work. More

by JCARSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Pearson Nissan Of Ocala responded

Thanks for the five stars! We're glad to hear that Isaac could assist you during your visit with us. We hope to see you back! -Pearson Nissan of Ocala

September 14, 2022

Very nice people work very professional always get the work done on time and for sure I will be vack More

by VERONICAKIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Pearson Nissan Of Ocala responded

Thank you for being a Pearson Nissan of Ocala customer! We look forward to your next visit!

September 14, 2022

Pearson Nissan was unable to locate a Nissan part to repair my Nissan vehicle. It took longer than two weeks to determine they were not able to repair my vehicle. However they did replace a nine inch More

by FLMARCHESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Hinkle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck
Sep 16, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience. We sincerely apologize for these unfortunate circumstances, as well as any frustration or inconvenience they may have caused for you. Please don't hesitate to reach out directly if you'd like to speak with us further. Take care and thanks again, Nia Orona - Owner Loyalty Manager - (352)622-4111

September 14, 2022

Moved from Pasco, use to take my car to Maus Nissan and had a loaner vehicle was available during service appointments as well as a shuttle. They also offered to wash your car for you as a complimentary se More

by JENPENWEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christina
Sep 16, 2022 -

Pearson Nissan Of Ocala responded

Thank you for reaching out. I'm sorry to hear your recent visit with our team didn't meet your expectations and will make sure this feedback is passed along to our team for further consideration. We hope you'll consider giving us another chance to earn your business in the future. Please don't hesitate to reach out directly if you have any additional questions or concerns. Thanks again, Nia Orona - Owner Loyalty Manager - (352)622-4111

September 13, 2022

Did a very good job. Liked the free inspection. Not sure if the recall I went for was worth the time. More

by jstiver1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Pearson Nissan Of Ocala responded

We appreciate your kind review and rating! We hope to see you again at Pearson Nissan of Ocala! Thank you!

September 13, 2022

It’s always great to bring my car in happy with results happy with Brianin service great guy More

by VERONAHOLDER9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 13, 2022 -

Pearson Nissan Of Ocala responded

Thank you for being a Pearson Nissan of Ocala customer! Brian & the team are grateful for your support and look forward to your next visit!

September 13, 2022

Super friendly, reliable and very upfront and honest about the service that needs attention. Vanessa Dean was very helpful More

by thenumber1destroyer83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
Sep 13, 2022 -

Pearson Nissan Of Ocala responded

Thank you for reviewing your recent visit here at Pearson Nissan of Ocala! Vanessa & the team hope to see you again next time!

September 13, 2022

Completely misdiagnosed issue. Purchase my own code reader and found it to be something completely different from what you all said. Told me it was the EGR valve and Throttle body More

by SCOTTHENSLEY10092
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember
Sep 16, 2022 -

Pearson Nissan Of Ocala responded

Hi Scott, thanks for leaving us with this much-needed feedback. Please feel free to reach out to us so we can figure out how to best resolve this situation. Nia Orona - Owner Loyalty Manager - (352)622-4111

September 13, 2022

Isaac is always happy, respectful, and knowledgeable! It’s a pleasure every time I bring my vehicle here! More

by JJONO377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Pearson Nissan Of Ocala responded

Thanks for the five stars! We're glad to hear that Isaac could assist you during your visit with us here at Pearson Nissan of Ocala. We hope to see you back!

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