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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,923 Reviews

3,923 Reviews of Pearson Nissan Of Ocala - Service Center

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May 07, 2022

Good service, on time. Communication is a strong point. Problem was fixed at a reasonable price. More

by EDCENTANNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the excellent feedback! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care!

May 06, 2022

Very easy to work with. Fast, friendly and efficient. Would definitely recommend them to any Nissan owners. More

by JFINDORFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Pearson Nissan Of Ocala responded

Thank you for your review! We look forward to seeing you next time at Pearson Nissan of Ocala!

May 05, 2022

All good Peeps and yes I am looking forward to seeing them and service again More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Pearson Nissan Of Ocala responded

Thank you so much, Danny! We look forward to seeing you again too! - The Pearson Nissan of Ocala Team

May 05, 2022

The always check my car and let me know what can I do to fix it and they give me options. More

by MIRTHALLERENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Pearson Nissan Of Ocala responded

Thank you for trusting the Pearson Nissan of Ocala team with the care of your vehicle! We look forward to your next visit!

May 05, 2022

Good service. Task was performed without any extra charges or services done. The waiting area was very comfortable More

by JNSETS06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
St John
May 05, 2022 -

Pearson Nissan Of Ocala responded

Thank you for your high rating! See you next time at Pearson Nissan of Ocala! We look forward to seeing you next time!

May 05, 2022

Your service department needs, help waiting time too, long explination inadequate, .did not clean vehicle after service. I will not recommend Pearson Nissan to anyone. More

by SWEETSWINGAL
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
ZACH
May 05, 2022 -

Pearson Nissan Of Ocala responded

Hello - I'm sorry to read your negative feedback but will address your experience with the rest of our team so we can learn how to provide our customers with a better experience. Thanks, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

May 05, 2022

All personnel pleasant and helpful. Vanessa, who was the person helping me was extremely helpful and courteous. L left understanding what to expect when parts come in for my car. More

by CARYMC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles, new department head of service.
May 06, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful feedback! We're happy to hear that Vanessa was helpful to you during your visit and we'll be sure to share these kind comments with her. Take care and please don't hesitate to reach out if there's anything else we can do for you! - The Pearson Nissan of Ocala Team

May 05, 2022

Our service advisor Zackary was very helpful and kind. ....We left the service department completely satisfied....We will consider buying a Nissan Leaf in the near future. More

by goces1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
May 06, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the fantastic feedback! We're happy to hear Zackary took great care of you during your visit and we hope we have the opportunity to assist you with your Leaf purchase in the future!

May 04, 2022

Very welcoming staff and team leader who took me in right away even though I was early. My visit was a couple of recalls, my hood latch headlights recall. Zack complete the latch and told me to reach out to More

by SOAPJAR1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zack McQuaig
May 05, 2022 -

Pearson Nissan Of Ocala responded

Thank you for reviewing your recent visit with us here at Pearson Nissan of Ocala! We appreciate your positive feedback and hope we can be of service to you again in the future!

May 04, 2022

It’s the service that counts and this dealership does a great job I’m coming through for my cars! More

by MESAWAYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George in service
May 05, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful review of our Pearson Nissan of Ocala service team! We're honored to receive your support and look forward to your next visit!

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