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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,923 Reviews

3,923 Reviews of Pearson Nissan Of Ocala - Service Center

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April 27, 2022

Very good service all the service tech and service rep. And customer service age very 👍 More

by GALLGHR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful feedback! It was a pleasure having you visit us here at Pearson Nissan of Ocala and we hope we have the opportunity to serve you again in the future!

April 26, 2022

The parts and service department have always been extremely helpful when i come in to get my oil changes done and tire rotations. More

by AMARI3178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New Lady
Apr 27, 2022 -

Pearson Nissan Of Ocala responded

We're happy you had the best experience possible! Thank you for coming to Pearson Nissan of Ocala!

April 23, 2022

Everyone was friendly and welcoming. My advisor ( sorry, forgot her name) was so helpful and made sure to explain everything and answer all my questions. More

by AMANDABOSWELL30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful review of our Pearson Nissan of Ocala team! We appreciate your business and hope we have the opportunity to serve you again in the future!

April 22, 2022

Zac was very helpful The car was in for a few things It didn’t take as long as I expected More

by DIXIESHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac
Apr 22, 2022 -

Pearson Nissan Of Ocala responded

Thank you for trusting the Pearson Nissan of Ocala team with your business! We're happy to hear Zac was helpful to you during your visit and we hope we have the opportunity to serve you again in the future. Take care!

April 22, 2022

Vanessa was very courteous and professional. . service was quick waiting area was nice thank you More

by NICOLECHANTELLE
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Pearson Nissan Of Ocala responded

This is great feedback for us, Nicole! Thank you for coming to Pearson Nissan of Ocala!

April 22, 2022

My only issue is that the air in all of my tires was not checked nor adjusted.. I was told that that would specifically happen More

by NICOLECHANTELLE
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Pearson Nissan Of Ocala responded

Hello Nicole, thank you for bringing this to our attention. We're sorry we didn't check the air in your tires during the time of your appointment. If you wish to discuss this further, feel free to reach out. Thanks, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

April 21, 2022

Issac is amazing as always! Always makes sure I am happy which is why we keep coming back to pearson service More

by JCOOK1789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the awesome review! We're so glad that Issac continues to earn your loyal business and we'll be sure to share this wonderful feedback with him. Take care and we'll see you next time here at Pearson Nissan of Ocala!

April 20, 2022

I love I can make an appt to get my vehicle serviced, and once I'm there my handsome service rep gets me signed in. Enjoy sitting in the waiting area and having a cup of coffee until my vehicle is ready. More

by MAGEEJS68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Pearson Nissan Of Ocala responded

Thank you for trusting the Pearson Nissan of Ocala team with your service needs! We appreciate your excellent feedback and look forward to your next visit!

April 19, 2022

Excellent and expedite service, like always on time. Will recommend this service of oil and rotation of tire to everyone. More

by ROLODIVE00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St John
Apr 20, 2022 -

Pearson Nissan Of Ocala responded

Thank you for trusting Pearson Nissan of Ocala with your business! We appreciate you recommending us to others and look forward to seeing you next time!

April 19, 2022

I thought I might encounter a problem getting warranty work done on my vehicle because it wasn’t purchased there. My service advisor, Vanessa was amazing! The courtesy driver, Robert was excellent as well More

by Dori
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vanessa
Apr 20, 2022 -

Pearson Nissan Of Ocala responded

Thank you for trusting Pearson Nissan of Ocala with your vehicle, Dori! We're happy to hear Vanessa & Robert provided you with excellent service and we hope we can be of assistance to you again in the future. Take care!

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