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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,924 Reviews

3,924 Reviews of Pearson Nissan Of Ocala - Service Center

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April 10, 2022

Vanessa went above and beyond to help me get an out of state warranty for my tires made good. She was professional, knowledgeable, and skilled in customer service. Great hire! She’s a definite keeper! More

by SEARAY63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa
Apr 12, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful feedback! We're happy to hear Vanessa provided you with exceptional service and we'll be sure to share these kind comments with her. Please don't hesitate to reach out if we can be of service again in the future! - The Pearson Nissan of Ocala Team

April 09, 2022

We were promptly greeted and given their full attention. Vanessa was friendly and helpful. Service was quick. More

by HOGNFROG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa
Apr 11, 2022 -

Pearson Nissan Of Ocala responded

Thank you for visiting us here at Pearson Nissan of Ocala! We appreciate your positive feedback and hope to see you again next time!

April 06, 2022

Even though I was sent coupons that my car wouldn't be qualified for, Isaac made sure I was taken care of. More

by ROXANA_STUART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Pearson Nissan Of Ocala responded

Roxana, we are so proud that Isaac could take great care of you at Pearson Nissan of Ocala!

April 06, 2022

We are ver happy and thankful to Vanessa and all the person’s that helped us with the service of are car we where inform every moment of what was going on. More

by Cecilia Flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa
Apr 06, 2022 -

Pearson Nissan Of Ocala responded

Cecilia, we are so proud to hear that Vanessa and the team at Pearson Nissan of Ocala could take great care of you! Thank you so much!

April 05, 2022

They were very helpful and even though I did not buy my car from them they offered to help me without hesitation as I bought my car from a private owner they still treated me like I bought it from them More

by JMWILDFLOWER432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Pearson Nissan Of Ocala responded

It's great to hear that you came to Pearson Nissan of Ocala and received five-star care! We value our customers and appreciate you being part of the family! Thank you for the awesome review!

April 05, 2022

Am very satisfied with the work done on my vehicle even though I had to keep returning the vehicle several times before they the problem fixed correctly More

by GEMMAFRANCIS1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac McQuaid
Apr 06, 2022 -

Pearson Nissan Of Ocala responded

Thank you for trusting the Pearson Nissan of Ocala team with your vehicle! We're glad we were able to resolve the issue and hope we can be of service to you again in the future!

April 04, 2022

Service staff are exceptional, thorough and informative. My vehicle was taken care of in a timely manner. More

by melanienoella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garry Bradley
Apr 04, 2022 -

Pearson Nissan Of Ocala responded

Hi Melanie, thank you for taking the time to share your positive review! We look forward to seeing you next time at Pearson Nissan of Ocala!

April 04, 2022

professional, courtesy driven service oriented. Could not ask for more.Only place I have my car serviced. More

by RANDY.G.COBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Pearson Nissan Of Ocala responded

Thank you for your confidence in the Pearson Nissan of Ocala team! We're honored to receive your support and look forward to seeing you next time!

April 03, 2022

good customer service and the waiting time is reasonable. I recommend it good job Thank you. More

by JRELECTRIC24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Pearson Nissan Of Ocala responded

It was our privilege to serve you! Thanks for visiting Pearson Nissan of Ocala and please don't hesitate to reach out if we can be of assistance again in the future!

April 02, 2022

Terrible customer service employees standing around talking to each other and not paying attention to the customer specifically asked for the service person to call me on my cell phone when car was don More

by WHISPYWILLOW01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
Apr 18, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to provide this feedback. I'm sorry to hear that your most recent experience with us was less than satisfactory and will make sure the situation gets addressed appropriately with our team. If you'd like to speak with us further, please feel free to contact me directly. Thanks again, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

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