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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,925 Reviews

3,925 Reviews of Pearson Nissan Of Ocala - Service Center

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February 15, 2022

While the price rate is on the higher end, the online appointment scheduler and great customer service is worth it. More

by NOREGRETS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St. John
Feb 17, 2022 -

Pearson Nissan Of Ocala responded

Thank you for supporting the Pearson Nissan of Ocala team! We appreciate your business, as well as your kind review, and look forward to seeing you at your next visit!

February 15, 2022

My service specialist was mr St. John he was very pleasant and helpful. Service was fast. More

by LESAN77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Pearson Nissan Of Ocala responded

We're happy we could help you have a five-star service experience! Thank you for visiting Pearson Nissan of Ocala!

February 15, 2022

Had a recall done . Everything went as planned, good customer service I was done in about an hr More

by TRICIA.BUSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Pearson Nissan Of Ocala responded

Thank you for choosing Pearson Nissan of Ocala! We look forward to seeing you next time!

February 14, 2022

Easy to book appointments. Service is always fast, easy check-ins and never tries to sell you something that you don’t need. Plus the waiting lounge is awesome, coffe and tea are always waiting along with More

by BEAUHUNK19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Pearson Nissan Of Ocala responded

We're happy we could give you such excellent care and earn your five-star rating! Thank you for trusting the service team at Pearson Nissan of Ocala to provide the best level of service! We'll see you next time!

February 13, 2022

the service went well. it was a loose wire on the power switch. the button works fine so far. More

by ELEVY21300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St John
Feb 15, 2022 -

Pearson Nissan Of Ocala responded

Thank you for reviewing your recent visit with us! We hope we have the opportunity to serve you again in the future! - The Pearson Nissan of Ocala Team

February 13, 2022

Great service that doesn't take long. Friendly staff with a dedication to providing excellent customer service. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Pearson Nissan Of Ocala responded

We're happy to hear it! Thank you for rating us five stars, Jeff! - Pearson Nissan of Ocala

February 13, 2022

Fast, friendly, professional environment with great service and hospitality!! I would highly recommend others to experience the same... More

by JBOI352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Pearson Nissan Of Ocala responded

This is great to hear! Thank you for being a Pearson Nissan of Ocala customer!

February 12, 2022

Always very efficient and fast. Waiting is nice and comfortable. Dealership is clean and pretty. More

by TWINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Pearson Nissan Of Ocala responded

Thank you for complementing our service and facilities! We look forward to seeing you next time at Pearson Nissan of Ocala!

February 12, 2022

Did not have a good experience at the service dept. still not having a good experience More

by jaylewis1846
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Pearson Nissan Of Ocala responded

Hello - we're sorry to hear this and would like the opportunity to address your concerns in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Thank you, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

February 12, 2022

Excellent customer service! Zach is great! Service is completed quickly and I'm on my way in no time. More

by Elena-marie.ankiewic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Feb 15, 2022 -

Pearson Nissan Of Ocala responded

Thank you for trusting Zach & the Pearson Nissan of Ocala team with your business! We appreciate your wonderful feedback and look forward to your next visit!

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