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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,949 Reviews

3,949 Reviews of Pearson Nissan Of Ocala - Service Center

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August 26, 2021

Scheduling appointments are easy and convenient. Staff is friendly and efficient. I had a recall done with my last oil change and everything was finished quickly More

by JMV10022001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Purdy
Aug 27, 2021 -

Pearson Nissan Of Ocala responded

It means so much to hear our team gave you such excellent care! Thank you for being a loyal Pearson Nissan of Ocala customer!

August 26, 2021

Isaac was, as always, friendly, courteous and knowledgable. The work was done as requested and in a good time frame. The waiting area was clean and comfortable and there was an assortment of snac More

by RHAY5301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Pearson Nissan Of Ocala responded

Thank you for your excellent review! We're so happy that Isaac provided you with great service! We hope you share your experience with friends and family! -Pearson Nissan of Ocala

August 26, 2021

George st. John the Tech was very informative about my Nissan's repairs . He helped in explaining to me in what my car needed and why it was necessary to have the work done . More

by MEACHEM2289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St. John service tech Advisor
Aug 27, 2021 -

Pearson Nissan Of Ocala responded

Thank you for this great feedback! We're glad George was helpful to you during your visit and we'll be sure to share your kind comments with him. Thanks for trusting Pearson Nissan of Ocala with your business and we'll see you at your next visit!

August 25, 2021

Great service! Courteous and helpful staff. The work was done within the time frame quoted—which is very important to me. I do hope they will include shuttle service on the weekends. More

by gilesdeborah4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George, Sam/Mia—receptionists
Aug 26, 2021 -

Pearson Nissan Of Ocala responded

It means so much to hear our team gave you such excellent care! Thank you! – Pearson Nissan of Ocala

August 24, 2021

Worst customer service I have experienced! No one ever answered the phone in the service department. I called for two days with not one answer. More

by stewartsmith1272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Pearson Nissan Of Ocala responded

We understand your frustration and would like to discuss this to help resolve these concerns. Please contact me at your earliest convenience to talk about this situation in more detail. Thank you, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

August 23, 2021

I made an appointment and took my 2017 Nissan Altima in for an oil change. My car was serviced right on schedule and the price was much more economical than other local places. More

by NIKKITNEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
Aug 24, 2021 -

Pearson Nissan Of Ocala responded

We're so glad we could help care for your 2017 Altima! Thank you for trusting the Pearson Nissan of Ocala team to get it done right!

August 23, 2021

I have been going to this Nissan dealership since I moved here in 2017. I have purchased two vehicles during that time. Everyone there is very friendly and helpful and I alway get excellent service. More

by LPIERRE1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael V. sold my new Rogue to me and Dave was my service representing in the service department., Jim Spaulding, Hannah Cadle
Aug 23, 2021 -

Pearson Nissan Of Ocala responded

Thank you for trusting Pearson Nissan for the past four years! We appreciate your business and look forward to working with you in the future. See you next time!

August 21, 2021

This dealer is very professional especially the person who help us we refer my friends thanks for be so nice God bless this place I’ll see you next time More

by Nelsonvallejo7787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Aug 23, 2021 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to leave us a review - it is much appreciated by all of us here at Pearson Nissan of Ocala and we look forward to your next visit!

August 21, 2021

I always like Zach to handles my needs He is a great asset to your company the maintenance I receive is quick and thorough great job More

by MYPALAL99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack service
Aug 23, 2021 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful review! Zach is indeed a wonderful asset to our team and he always takes such great care of his customer. We appreciate you being a Pearson Nissan of Ocala customer and look forward to your next visit with us!

August 20, 2021

Upon arrival,staff was friendly and knowledgeable of my needs. I also try to negotiate to replace my 2019 Rogue, but was unable to get a good deal. More

by ERACACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Pearson Nissan Of Ocala responded

Thank you for your great review and rating! We're happy to hear our team helped you have a five-star experience! - Pearson Nissan of Ocala

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