Pearson Nissan Of Ocala - Service Center

Great customer services and honesty. Brian Purdy was exceptional. It’s a blessing to get integrity in service and the quality of the work being performed. exceptional. It’s a blessing to get integrity in service and the quality of the work being performed. More

I always know they will meet my needsBrian made sure the I always know they will meet my needs Brian made sure the CORRECT mirror was ordered and stayed in touch with me to help get it fixed I always know they will meet my needs Brian made sure the CORRECT mirror was ordered and stayed in touch with me to help get it fixed More

The guy was very pleasant and helpful. He had wonderful customer service and he didn’t make me feel like I was a bother. He was just awesome. customer service and he didn’t make me feel like I was a bother. He was just awesome. More

When I arrived for my appointment I was told that I did not have one and that there would be a 4 hour wait. I was introduced to Jim to reschedule the appointment and he asked if I had a scheduled appointme not have one and that there would be a 4 hour wait. I was introduced to Jim to reschedule the appointment and he asked if I had a scheduled appointment, witch I had made two weeks prior. I showed him the confirmation on my phone. He said he would take care of the service immediately, oil change and tire rotation. The car was immediately taken in for the service and we had the car back in 30 minutes. Jim was outstanding and cared that we had driven 30 minutes to have the service performed at the dealership. More

Overall satisfied, but did have to return a couple of times to have the work done. They were responsive to our concerns but didn't get the work done the first time. times to have the work done. They were responsive to our concerns but didn't get the work done the first time. More

Had a dead battery in my 2020 Rogue. Called in the morning and they fit me into the schedule that afternoon. Battery was replaced and on my way in a couple of morning and they fit me into the schedule that afternoon. Battery was replaced and on my way in a couple of More

I went in with a number of small repairs. Brian was very familiar with the problems and assured me they would all be repaired and completed in one day. A man of his word. I also want to thank Pearson for ha familiar with the problems and assured me they would all be repaired and completed in one day. A man of his word. I also want to thank Pearson for having a great courtesy driver for transportation to and from home. This is my second visit for service and the results were excellent. More

Quick response from Bryan when I asked for an appointment. Service was excellent as always and the staff is very attentive to the customers. Dealer always clean. appointment. Service was excellent as always and the staff is very attentive to the customers. Dealer always clean. More

Wow such great service. I could not be in town while you were repairing my truck. George and everyone I spoke to were so kind and helpful. This was a really big issue with my truck that only has 8000 miles. were repairing my truck. George and everyone I spoke to were so kind and helpful. This was a really big issue with my truck that only has 8000 miles. They treated me great and reassured me that all would be taken care of. I am very grateful and impressed with your staff . Thank you so much. More

Excellent service and very professional. No appointment and treat me as I had one. Reason for visit a nail in the tire, it was no fixable and they change tire for free with the road hazard tire insurance. and treat me as I had one. Reason for visit a nail in the tire, it was no fixable and they change tire for free with the road hazard tire insurance. More