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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,968 Reviews

3,968 Reviews of Pearson Nissan Of Ocala - Service Center

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August 20, 2021

Took care of my 15000 mile Service quicker than expected remedy doll malfunctions that were listed completed a service recall the minimum time no complaints everything works fine More

by RBIIERBOOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian service manager
Aug 20, 2021 -

Pearson Nissan Of Ocala responded

We're happy to hear the Pearson Nissan of Ocala team took great care of your vehicle! Thank you for leaving us your five-star review! We'll see you next time!

August 18, 2021

You service was prompt and you employees are courteous. My car had been at another shop for 6 days and your shop completed my repairs within 6 hours. Pearson Nissan of Ocala was wonderful to work with and More

by bikerbetty67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ridgeway, Brian Purdy
Aug 18, 2021 -

Pearson Nissan Of Ocala responded

It was our pleasure to assist you! Thanks for trusting the Pearson Nissan of Ocala team with your vehicle. We appreciate your kind words and hope we can be of service to you again in the future!

August 18, 2021

Svc writer didn’t tell svc mgr about our AC problem when we brought our Titan in for a check engine light. We have to come back More

by CINDYCHASTAIN53@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St John
Aug 19, 2021 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share this feedback. We apologize for the miscommunication, as well as any inconvenience it may have caused for you. We will be discussing the situation with our team so that we can ensure it doesn't happen again in the future. I there's any additional feedback you'd like to discuss, please don't hesitate to reach out directly. Thanks, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

August 17, 2021

David was great as the whole service staff is always friendly and professional. And I would recommend to others as well. Keep up the great work. More

by RICHARDRIVERA_NY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 18, 2021 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful feedback, Rochard! We're glad David and the Pearson Nissan of Ocala team helped you have such a positive experience and earned your five stars! We look forward to assisting you again in the future!

August 17, 2021

Jimmy, in Service, gave great service, knowledgeable of my Armada, very attentive and helpful! I’ll be looking forward to working with Jimmy for my next scheduled tuneup services. More

by Krabi360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Pearson Nissan Of Ocala responded

We are so happy to hear it! Thanks for leaving Jimmy and the Pearson Nissan of Ocala team your awesome review and rating! We hope you come back to see us for your next service visit!

Aug 18, 2021 -

Krabi360 responded

You're welcome! Richard Werwie

August 17, 2021

El servicio es excelente, muy bueno, respetuoso, responsable y atento el personal. No hay barreras con el idioma. Muy complacida y agradecida por el servicio y profesionalismo More

by IVONNE.SUAREZ73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Pearson Nissan Of Ocala responded

¡Gracias por la excelente reseña! Agradecemos tus amables palabras y esperamos verte de nuevo en el futuro.

August 17, 2021

David See was my service advisor and I had the worst experience at a dealership I’ve ever had. He was very rude in person and over the phone, even hanging up on me. Once I came to the service department More

by majorklout
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
David See
Sep 02, 2021 -

Pearson Nissan Of Ocala responded

We understand your frustration and appreciate your patience during these hectic times. Your input is valuable to us, and without it, we're unable to change how we operate to better serve you. Please contact me at your earliest convenience to discuss this in more detail. Thank you, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

August 16, 2021

I had a very pleasant experience. They provided fast service. Everyone was polite and very helpful. Actually finished the service in less time than estimated. More

by RJULIANOJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach McQuaig
Aug 17, 2021 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to leave us your five-star review! Our team appreciates having you as part of the Pearson Nissan of Ocala family and look forward to seeing you again!

August 16, 2021

The work was fast and they made it easy since it was my first time using the service center. I will definitely come back if I ever have any kind of issues More

by Victoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Pearson Nissan Of Ocala responded

Hi Victoria, thank you for visiting our team at Pearson Nissan of Ocala! We look forward to your next visit!

August 15, 2021

The service was excellent very pleased. Everyone was friendly……… I have ran out of words. I am trying to get to twenty five. Thanks again More

by JAMESBROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Purdy
Aug 16, 2021 -

Pearson Nissan Of Ocala responded

Thank you for visiting Pearson Nissan of Ocala, James! We look forward to seeing you next time!

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