Pearson Nissan Of Ocala - Service Center

Two visits fot same issue Had issue with rear end leak on my truck. 01/08. Thought still under drive drain warrantee, however expired 12/20/19! Two weeks out. Resealed rear end Had issue with rear end leak on my truck. 01/08. Thought still under drive drain warrantee, however expired 12/20/19! Two weeks out. Resealed rear end and charged 247.00 for repair. I asked about a about possible warrantee covering because so close to expiration date. Told Nissan/dealer would not do that. 01/13 back at dealer for same issue plus an added noise from rear end(leaking on garage floor worst than first time). Had 8am appt. The same tech assigned to issue. approx 2hrs expired tech called me to look a part of rear end causing leak. He stated he had not seen the issue with part and was not sure what to do next, going to check with parts people. 2 more hours go by and I am told truck ready. Asked what was done, told replace the same part as before and test drove no leaks or noise noted? I think took way, way too long to make the same decision as before. The good news now under warrentee! I have been a loyal customer since 1999 and think that fact should account for something! Only time will tell if fixed. ok so far 50 miles............ More

I can Always can count on Isaac to be honest and on point. Great job to all who took care of my Murano. I will always bring my car to this dealership! point. Great job to all who took care of my Murano. I will always bring my car to this dealership! More

Very Pleased My 2011 Maxima has never been serviced anywhere other than Pearson Nissan. I am totally satisfied with the service received there. This visit was for My 2011 Maxima has never been serviced anywhere other than Pearson Nissan. I am totally satisfied with the service received there. This visit was for a battery problem. I called Isaac and he got me an appointment on very short notice. The problem was taken care of quickly and efficiently. This was greatly appreciated and is a valid reason for my loyalty. Isaac Velazquez is one of the best service reps I have ever had the pleasure of dealing with. More

I made an appt convenient for my time frame. My car was taken immediately to get oil changed. Took a little longer than expected . The service team is great and helpful. taken immediately to get oil changed. Took a little longer than expected . The service team is great and helpful. More

First Service New Vehicle Confusion on my arrival, wait was longer than stated, told car was finished and ready but I had to ask where to find it but it was Not found for anoth Confusion on my arrival, wait was longer than stated, told car was finished and ready but I had to ask where to find it but it was Not found for another 20 minutes. I ask that they put my mats back in since I had them out to clean this was not done and the wash was rushed I took the car home with spots all over the windows. I assume the Free Wash does not include a wipe down of the interior More

Engine light was on. I came in with my engine light on. I have 8840 miles on my car. They finished me with an oil change, Did nothing for the engine light that was on. I came in with my engine light on. I have 8840 miles on my car. They finished me with an oil change, Did nothing for the engine light that was on. Was told to come back in five days and they would look at it,. That means i'm to drive with engine light on for 5 days. More

Oil and filter change First, the service writer ISAAC was great in every aspect. I cannot say enought about this young man. He is a benefit to your organization. Second, t First, the service writer ISAAC was great in every aspect. I cannot say enought about this young man. He is a benefit to your organization. Second, the service was fast and professional. Third, I think $60 for an oil/filter change is a bit much. This is the second vehicle i have purchased from this dealership. I have always been treated with respect , everyone has been pleasant to deal with. More

Easy good experience. No hastles Went in to get oil changed. Told me brakes were bad. Gave me the price and advised they could do the work right away. Waited and had work done. Zak w Went in to get oil changed. Told me brakes were bad. Gave me the price and advised they could do the work right away. Waited and had work done. Zak was very professional and easy to deal with. Would highly recommend him. More

Impressive service This dealership has to be the BEST there is. Have never had a problem in many years of having service performed on my different vehicles. Highly rec This dealership has to be the BEST there is. Have never had a problem in many years of having service performed on my different vehicles. Highly recommended! More

First service As always found the service at Pearson’s efficient and professional. Isaac, my service advisor made sure everything was well taken care of I would As always found the service at Pearson’s efficient and professional. Isaac, my service advisor made sure everything was well taken care of I would recommend them without hesitation More