3,924 Reviews of Pearson Nissan Of Ocala - Service Center
Excellent Service was completed in a timely manner. All my questions/concerns were taken care of. I have worked with Isaac before and have always found him to b Service was completed in a timely manner. All my questions/concerns were taken care of. I have worked with Isaac before and have always found him to be very helpful. More
Service Dept My service advisor Al Jay always give me options on service required and needed to maintain my Frontier. I have never been hard “sold” services not re My service advisor Al Jay always give me options on service required and needed to maintain my Frontier. I have never been hard “sold” services not recommended or required. More
VIP Treatment I am always treated like VIP when Isaac attends to my car being serviced. He does his best to make my frugal ways are satisfied. Now I just ask for I am always treated like VIP when Isaac attends to my car being serviced. He does his best to make my frugal ways are satisfied. Now I just ask for Isaac when I get my SUV serviced. More
Amazing! This sounds weird, but I actually enjoyed my time while waiting for my oil change!! Everyone was professional, communicated well, and the price for my This sounds weird, but I actually enjoyed my time while waiting for my oil change!! Everyone was professional, communicated well, and the price for my synthetic oil change was very reasonable. I will not be taking my vehicle, my 2015 Nissan Rogue, anywhere else ever for an oil change now. The gentleman there, I believe it was Zak, answered some of m,y future maintenance questions patiently and I felt like I was in good hands. The waiting room was lovely, I had coffee and a soda, and enjoyed everyone in the waiting area. The oil change took very little time, and I feel lucky they worked my car in on the day I called, because I was going out of town the next day. Great experience! More
Excellent Service & Friendly Staff Im ne to the area and I was looking for a Nissan dealership with Good service and quick. The staff was so friendly! Love it and I would recommend to e Im ne to the area and I was looking for a Nissan dealership with Good service and quick. The staff was so friendly! Love it and I would recommend to everyone. More
Quick In for regular oil change and tire rotation. Everyone mostly friendly. Cheer up people, its your job!! Love the greeter, super friendly... Thank yo In for regular oil change and tire rotation. Everyone mostly friendly. Cheer up people, its your job!! Love the greeter, super friendly... Thank you. Clean store More
Sales I think he did an excellent job. For the service that he did for me I appreciate it. I will recommend, any one to you. Happy New Year! I think he did an excellent job. For the service that he did for me I appreciate it. I will recommend, any one to you. Happy New Year! More
Different Service Teams ): Depending on which service team you schedule troubleshooting/repairs for your vehicle, may be the deciding factor if the issue with your vehicle will Depending on which service team you schedule troubleshooting/repairs for your vehicle, may be the deciding factor if the issue with your vehicle will be resolved. Not knowing how the service center repair/maintenance floor operates, but from my limited view, there should be more of a total team coordination/collaboration with techs and service mgrs. All the better good of solving a customer’s vehicle issues. If one team is stumped, perhaps another team who may be more experienced and knowledgeable on a particular vehicle, problem, etc. can aid in providing a timely and more accurate solution for that vehicle. More
I been with Nissan for 2 years and they are Excellent! The people at Nissan Ocala are what makes the company excellent for me ! For an example I was getting my oil changed and I was was watching my godson The people at Nissan Ocala are what makes the company excellent for me ! For an example I was getting my oil changed and I was was watching my godson for the first time and forgot his bottle. Isaac had me covered he called the driver who was also wonderful to take me to target to grab a bottle. This is an example of why I will never leave Nissan because not only do they have great customer service but they go above and beyond for their customers! Thanks Guys I love you all ! More
Superior service Very grateful I live close to this dealership which provides outstanding service to its customers. Jimmy, my service advisor, has excellent communica Very grateful I live close to this dealership which provides outstanding service to its customers. Jimmy, my service advisor, has excellent communication skills and keeps me informed on the status of my Nissan. I especially appreciate the opportunity to discuss any issues with a mechanic, which I believe helps them better understand how to troubleshoot and fix problems. More