Pearson Nissan Of Ocala - Service Center

A day of not so good Service WE called and requested a shuttle to do my Doctor visit while my car was serviced. Never got it and was late for my appointment. We thought that we WE called and requested a shuttle to do my Doctor visit while my car was serviced. Never got it and was late for my appointment. We thought that we were charged a lot for the service we received and did not get a free car wash they are suppose to give? All in all not too happy. More

Amazing Jimmy has been my advisor for many years! He is knowledgeable and the absolute best.! He cares about each and every client that walks through the door Jimmy has been my advisor for many years! He is knowledgeable and the absolute best.! He cares about each and every client that walks through the doors; and takes his time with all of them. More

A visit to the service center This visit was my second visit and like my first visit the service was great! I was very happy that Isaac V. was my service adviser again this vis This visit was my second visit and like my first visit the service was great! I was very happy that Isaac V. was my service adviser again this visit. More

First time visit This was my first time going to Pearson for an oil change and tire rotation. Isaac was my professional and he was kind and professional. Service was This was my first time going to Pearson for an oil change and tire rotation. Isaac was my professional and he was kind and professional. Service was good and my car was ready when I was told it would. More

Car wash I was told they were going to wash and vacuum my car. Horrible job, my car still had sand all over the carpets and car had spots on the outside that w I was told they were going to wash and vacuum my car. Horrible job, my car still had sand all over the carpets and car had spots on the outside that were dirty More

Horrible experience I wasn't greeted properly. The service rep was very rude and unprofessional. He showed very bad manners and his behavior towards me was very unappreci I wasn't greeted properly. The service rep was very rude and unprofessional. He showed very bad manners and his behavior towards me was very unappreciated. If I ever go back to Nissan, I would like to have someone else work on my personal vehicle. More

I had a great day. My advisor J Morejon, once again displayed a level of service unsurpassed and not readily found in today's dealerships. Jimmy and his team consistentl My advisor J Morejon, once again displayed a level of service unsurpassed and not readily found in today's dealerships. Jimmy and his team consistently set the standard for getting the job done right " the first time. It's always a pleasure to come to Pearson Nissan and see Jimmy and his very professional team. More

Tech not checking work Had the shifter replaced. When I got in the car to go home found the AC control panel was not securely placed back in it's location whn the tech put Had the shifter replaced. When I got in the car to go home found the AC control panel was not securely placed back in it's location whn the tech put the dash back together More

Last minute service call Woke up Saturday morning needing a new battery for my truck. Called first thing after getting car battery jumped. Was able to get right in as soon as Woke up Saturday morning needing a new battery for my truck. Called first thing after getting car battery jumped. Was able to get right in as soon as I got there. Also got an oil change and was on my way shortly after. Thanks More

excellent experience needed regular oil change for my Murano. I was greeted promptly. Al Jay took care of the paper work. I went to the customer lounge. Had a cup of c needed regular oil change for my Murano. I was greeted promptly. Al Jay took care of the paper work. I went to the customer lounge. Had a cup of coffee. And before I realized , Al Jay was back telling me my car was ready. More