Pearson Nissan Of Ocala - Service Center

Smooth operation with personal service Had first appt at 1:30 with new car. Escorted to waiting area stocked with water, soft drinks and snacks, today's paper etc. I was told who my servic Had first appt at 1:30 with new car. Escorted to waiting area stocked with water, soft drinks and snacks, today's paper etc. I was told who my service adviser was. 40 minutes later the service adviser introduced himself and after reviewing what was needed said it would be about 90 minutes to do the oil change, filter, check tire pressure and wash car. 70 minutes later it was all done and the car was spotless. Isaac was very helpful throughout the process. More

great job Al Jay was great they did the work in timely fashion kept me informed on the progress of my service work being done and was real nice thanks Al Jay fo Al Jay was great they did the work in timely fashion kept me informed on the progress of my service work being done and was real nice thanks Al Jay for all you do. More

Excellent Al Jay had always displayed excellent customer service. He goes above and beyond to make sure my concerns are addressed. He is always courteous and ma Al Jay had always displayed excellent customer service. He goes above and beyond to make sure my concerns are addressed. He is always courteous and makes me feel line a valued customer. More

Awesome Very professional really care for the customer 👍I would recommend Pearson Nissan they make you feel like family of shopping for a new car this is the Very professional really care for the customer 👍I would recommend Pearson Nissan they make you feel like family of shopping for a new car this is the place to go . More

Always great service Although it took a little longer than I expected, the service is always good. Labor costs are high, but they are high at all dealerships. One sugg Although it took a little longer than I expected, the service is always good. Labor costs are high, but they are high at all dealerships. One suggestion: when quoting a price, include the labor costs and not just the cost of the part. More

VERY SATISFIED WITH THE SERVICE I GOT. EMPLOYEE ISSAC VELAZQUEZ WAS VERY PROFESSIONAL. HE EXPLAINED EVERYTHING, AND GOT ME THE SERVICE THE CAR NEEDED. I WAS VERY SATISFIED. A JOB WELL DON EMPLOYEE ISSAC VELAZQUEZ WAS VERY PROFESSIONAL. HE EXPLAINED EVERYTHING, AND GOT ME THE SERVICE THE CAR NEEDED. I WAS VERY SATISFIED. A JOB WELL DONE. More

A Small Emergency Taken Care of Quickly Didn't have an appointment. But my tail lights and cargo red light would not shut off. Don't want to run down my battery so I showed up and was attend Didn't have an appointment. But my tail lights and cargo red light would not shut off. Don't want to run down my battery so I showed up and was attended to quickly. Isaac a really personable, likeable guy who explains things thoroughly. Bottom line: a really small sensor in the brake pedal (grommett) was cracked. Fixed. More

Good service, knowledgeable Very good experience at Pearson Nissan, Isaac was great , very knowledgeable and helpful. I would recommend their service department to anyone. They h Very good experience at Pearson Nissan, Isaac was great , very knowledgeable and helpful. I would recommend their service department to anyone. They have a great lounge More

It was great I was in and out at a timely fashion and every one treated me great while I was there thank you for everything that you did. I was in and out at a timely fashion and every one treated me great while I was there thank you for everything that you did. More

Great Excellant service! Best to make appointment and breeze right thru best service in ocala. Makes me have to keep buying nissan for the service thank Excellant service! Best to make appointment and breeze right thru best service in ocala. Makes me have to keep buying nissan for the service thanks JIMMY More