Pedder Chrysler Dodge Ram Jeep of Poway - Service Center
Poway, CA
399 Reviews of Pedder Chrysler Dodge Ram Jeep of Poway - Service Center
Overall positive experience. The waiting area is dismal and needs to be updated. Coffee bar doesn’t meet standards as compared to other dealerships that I’ve received service fro The waiting area is dismal and needs to be updated. Coffee bar doesn’t meet standards as compared to other dealerships that I’ve received service from. More
In for service. Nice service advisor. Problem with rear suspension not resolved, unfortunately will need to get re-evaluated Nice service advisor. Problem with rear suspension not resolved, unfortunately will need to get re-evaluated More
Best part of this service center is Chuck Cornell our service advisor. He is very professional, knowledgeable and friendly. All the technicians in the service drive are great as well. we've had excellent service advisor. He is very professional, knowledgeable and friendly. All the technicians in the service drive are great as well. we've had excellent success with all work performed by the service techs. More
No fault of the dealer, but parts took a long time. Truck was there for 6 weeks! Also, the wrong color dash was installed. That's a big miss.... Truck was there for 6 weeks! Also, the wrong color dash was installed. That's a big miss.... More
It was my first experience with this service department and it was great… I just needed a software recall performed and an oil change. No issues with the recall so the van was ready to go quickly. The comm and it was great… I just needed a software recall performed and an oil change. No issues with the recall so the van was ready to go quickly. The communication was excellent - with electronic updates (text and email) and even a web page for updates. Overall, very nice experience. More
GREAT SERVICE, AND MOST OF ALL THEY ALWAYS HONOR THEIR SERVICE CONTRACTS, VERY PLEASED WITH PEDDER, I DO HAVE TO MENTION THAT GREG COOPER WENT ABOVE AND BEYOND WHAT SERVICE CUSTOMER ARE, HE ANSWERED ALL M SERVICE CONTRACTS, VERY PLEASED WITH PEDDER, I DO HAVE TO MENTION THAT GREG COOPER WENT ABOVE AND BEYOND WHAT SERVICE CUSTOMER ARE, HE ANSWERED ALL MY QUESTIONS, SHOWED ME THINGS ON MY TRUCK I DIDN'T KNOW HOW TO DO. YOU COULDN'T GET A BETTER SERVICE THAN WHAT I GOT WITH GREG COOPER More
I took my Jeep to the dealership because my dashboard was not working properly. They keep the car five days and they cannot provide me a loaner or car to move and long story short the dashboard is still not not working properly. They keep the car five days and they cannot provide me a loaner or car to move and long story short the dashboard is still not working properly. The manager over there is just a joke no manners no class More
I had a great experience with my recent car repair, and Kevin Oakley did an outstanding job managing the entire process. He was very professional, friendly, and communicative every step of the way. My car Kevin Oakley did an outstanding job managing the entire process. He was very professional, friendly, and communicative every step of the way. My car was covered under warranty, and Kevin made everything quick and smooth, which I really appreciated since I had to rent a car during the repair. He was understanding of my situation and went above and beyond to keep things moving efficiently. I truly felt taken care of — excellent service! More