Back

Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

Poway, CA

3.7
196 Reviews

196 Reviews of Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

Sort by
August 06, 2019

Oil Change. In and out in under 1 hour. Had an appointment. Scheduled for 1 hour but was done just over 30 min. Have had only Great Experience so far. They are always very courteous. I highl More

by gew54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lacombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for taking the time to share your outstanding experience with Mike in our Service Department! Glad to hear our team took care of you and your vehicle in a speedy fashion. Looking forward to helping you out in the future when you need it!

August 02, 2019

5000 Mile Service Entered the Service Dept and Mr. Thnih was Johnny on the spot with service explanation. His attention to for the service I required was very courteous More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Thinh
Aug 03, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for your visit and feedback, John. We hope that you will consider us for your future automotive needs.

July 30, 2019

Good attention The attention was really good however I have to say they didn’t find out what was wrong with my Jeep so in the future I may have to come back More

by Nano_156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lacombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thanks for sharing your feedback about your recent service visit. If there is anything in particular we can assist with, please do not hesitate to let us know directly. We are always happy to help!

July 25, 2019

My Ram Service I was very pleased with the help I received the service writer was excellent explained everything in detail, kept in touch with me through out the day More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
Jul 26, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

​Hi Paul, ​ ​Thank you for your feedback. Although we are happy to know that you were pleased with the help of your service writer, I am concerned to learn that you were disappointed with another interaction. I would like the opportunity to speak with you further about your experience. At your earliest convenience, please reach out to me. ​ ​I appreciate our time. ​ ​Best, ​Michael Stevens Sales Director 858-486-6560 x.2144 mike@pwyag.com Poway Auto Group

July 15, 2019

Service Department We are comfortable leaving our vehicles with the service department. They are efficient, professional, and kind. They are hard working and we’re abl More

by bopvuG-kuxke1-vufbun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ting
Jul 16, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you so much for reviewing us!

July 04, 2019

Service rating Very accommodating despite not having an appointment... especially for a Saturday. Advisor Tony was professional and friendly. Will return for futur More

by Ramrebel18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, service advisor, Customer Service
Jul 04, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Hi there, thanks for the great review! We are pleased to hear Tony has given you excellent service! We hope to see you again!

July 02, 2019

This dealer treated me and my truck right. Truck went in for recalls, received a dealer rental for the day while my truck was getting fixed. Everything from start to finish was perfect no hassl More

by Ramk2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thinh
Jul 03, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

We are delighted to learn of your feedback for Thinh's great care of you and your truck. It's always a joy to receive perfect feedback. If there is anything else we can do for you, please do not hesitate to let us know. We are always happy to help. Thank you!

June 19, 2019

Excellent customer service We purchased our daughter’s first Jeep at Poway Chrysler, Jeep , Dodge and the process was extremely smooth and painless. We also take it to this loca More

by Kamcur75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Thinh
Jun 20, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the great review! We're glad we could help you get your daughter's first Jeep and make it a seamless process as well. We look forward to working with you again in the future!

May 15, 2019

Excellent repair service The service advisor, Dennis, is very professional in explaining the repair process. He kept me updated on the status of repair daily. I also got the More

by sn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis
May 16, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Hi there, thank you so much for sharing your review with us! We are so happy to hear Dennis has provided you with outstanding service. We truly appreciate your business and hope to see you in the future!

May 10, 2019

Light service Service team at Ooway Dodge are great to work with. Got my car looked at timely and fixed quickly. Got me set up with a rental as well nd everything w More

by Ishpop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thinh Nguyen
May 11, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the five-star review! It was our pleasure to ensure an outstanding service experience for you!

...
17
...