Pedder Hyundai of Poway

Pedder Hyundai of Poway - THE WORST DEALERSHIP EVER! ! I purchased a 2024 Hyundai Santa Fe Calligraphy (top of the line SUV) on 4/26/26 at Pedder Hyundai of Poway. I thought I was getting a pretty good d ! I purchased a 2024 Hyundai Santa Fe Calligraphy (top of the line SUV) on 4/26/26 at Pedder Hyundai of Poway. I thought I was getting a pretty good deal until I looked through the 75 pages of paperwork (do you really have time to read all that?) several days later and discovered they overcharged me $1596.00 on the price of the car when I had a print out of the "Advertised Price" from their website. They also added on the contract two $1495.00 charges they said I had to pay (and could not get out of) for which were "Finishing Touch" a vehicle appearance protection (they said they put on the car previously) and "S.W.A.T. RECOVERY", a GPS vehicle location and recovery program. That car does not appear to have any kind of extra finish on it and even if it does, why do I have to pay for it? They did it before I purchased it. Why didn't they put it in the original price of the car? As far as the S.W.A.T., I have full insurance coverage on the car so why is it mandatory that I have to pay for this as well? And then on top of it all, they charged me for something called "CENTURY VSC" to the tune of $3995.00. OMG!! They said I could cancel that (which I did two weeks later). I was told by Finance Mgr. Joey Gabriel that Century would return that money to me. I called the Century company on 6/25/26 only to find Joey Gabriel had not put in a "Cancellation Request" to get my money ($3995.00) returned to me. Century does not return money. It has to come from the dealership. He blatantly lied to me. I was there for 5 hours on a Sunday until 9:00 PM when they close at 6:00. I was hungry, I was tired and I was not even sure of what I signing. They did NOT explain everything to me. I am a Senior Citizen, who was taken advantage of. I put $30,500 down on this vehicle and the only amount that should have been financed is around $8000. The total amount was over $9000 more! Some of the employees at this dealership are scam artists, not all. It has now been over 9 weeks and I can't even reach anyone in Finance or even the Operator. When I call, I get this message: "The User's mailbox is full and cannot accept more messages". I have handicap plates (for my previous Santa Fe) which I just paid $235 in March for a new 26 tag. I was told by Pedder Hyundai that I could not use these plates on my newly purchased Santa Fe. That was a lie as well. I called the DMV 5 times to verify that I could transfer these plates to my newer car. The plates that were on that car when I purchased it were expired so not only did I have to pay over $600 (plus a late fee) for a new tag and transfer fees. There is also a safety recall on this vehicle regarding the seat belts not being secure at the base. They had this vehicle in their possession and did not fix this recall. What kind of scam business are they running there? They are scam artists to the max. More

I visited the service department and I was treated very well. I was treated with respect and kindness. well. I was treated with respect and kindness. More

Consistent and quality service. Jason is always knowledgeable, and advises us well. We get excellent service Jason is always knowledgeable, and advises us well. We get excellent service More

They cheated in calculating monthly lease. .ADDED UNDISCLOSED FEES -$3,000.. result extra $90/month payment!!!! Made false statements and misleading presentation .ADDED UNDISCLOSED FEES -$3,000.. result extra $90/month payment!!!! Made false statements and misleading presentation More

I would not recommend or return to them due to their deceptive price tactics. Their listed prices should be honored without the addition of miscellaneous dealer add ons. deceptive price tactics. Their listed prices should be honored without the addition of miscellaneous dealer add ons. More

Car was finished timely. Car was washed. Explanation was given of future maintenance. Jason did a good job. Car was washed. Explanation was given of future maintenance. Jason did a good job. More

Jason is terrific! Always nice and professional. My car is always finished on time! I never have a problem getting the appointment I want. Always nice and professional. My car is always finished on time! I never have a problem getting the appointment I want. More

Excellent, on time, and professional. The dealership and service section is immaculate and a pleasant place to wait. The dealership and service section is immaculate and a pleasant place to wait. More

This dealership always works with me to get a convenient appointment time. They are clear from the start about what is needed, and are great at keeping me updated on the progress of the work. Add friendly s appointment time. They are clear from the start about what is needed, and are great at keeping me updated on the progress of the work. Add friendly staff and a car wash, and all is good. More

Very courteous and caring staff. A bit longer than expected. Slightly disappointed that a 'miss' felt/heard in the engine was not dealt with leaving us nervous about it reoccurring a A bit longer than expected. Slightly disappointed that a 'miss' felt/heard in the engine was not dealt with leaving us nervous about it reoccurring and causing problems. More