Wesley Etheridge

Ruben and Wes were amazing and so helpful with everything they made it a seamless purchase. I would recommend the dealership to anyone that was thinking of buying a Hyundai. they made it a seamless purchase. I would recommend the dealership to anyone that was thinking of buying a Hyundai. More

by masaner59 Verified Customer Verified Customer

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Great car buying experience. Everyone was courteous and professional, very nice experience. I would recommend Pedder to my family for sure. Thanks Everyone was courteous and professional, very nice experience. I would recommend Pedder to my family for sure. Thanks More

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They were all truly amazing ! Westley , Kyle and Joey made the experience great ! We will for sure recommend them to everyone we know ! Westley , Kyle and Joey made the experience great ! We will for sure recommend them to everyone we know ! More

by samanthamiller2576 Verified Customer Verified Customer

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Had to Threaten Litigation to Get Resolution – I am happy with the car I bought from Pedder Hyundai of Poway, and they were responsive and helpful during the purchase. However, I found three substantive omis with the car I bought from Pedder Hyundai of Poway, and they were responsive and helpful during the purchase. However, I found three substantive omissions/issues after returning home – representing over $2,800 in purchased items and including a required tax document – and contacted Pedder to resolve them. Had they worked with me to do so in a reasonable time, I would be leaving them a 4- or even 5-star review right now. Instead, I ended up having to spend dozens of hours of my time over six months and threatening litigation to finally get resolution. Pedder was non-responsive over several weeks and my many attempts to contact them after the purchase – including phone calls, texts, and emails to each of the people who had worked with me, plus a written request for a phone call with the general manager (or anyone who could help) explaining that they were about to give me no choice but to escalate matters. I then filed a case with the Better Business Bureau (BBB) and, after several more weeks of their and my work, frustratingly still had no resolution to the main issue – namely, lack of any documentation or proof of activation for the car’s security system, which Pedder told me was an already built-in feature of the car and working, and which I had paid $1,695 in cash for – but which the security system company was telling me was actually NOT active on my car. It then took me writing Pedder a letter demanding a refund for what I had discovered was essentially a fraudulent $1,695 sale – and threatening litigation if necessary – to finally get a response. Pedder finally admitted that they had never installed/activated the system (!) – despite our purchase contract and their stating repeatedly since that they had. (Thankfully they decided to issue the refund instead of being taken to small claims court.) I couldn’t help but ask the manager who was assigned to call me “I’ve got to ask: is this really how you all do business?!” My issues were straight-forward and should have been resolved by any competent dealership relatively quickly. I’d expect to lose my job or business if I treated my customers as dismissively as Pedder did me. I hope I never have to interact with them again. More

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Ryan at Pedder Hyundai of Poway was super helpful in working with us and getting us a deal for the car we wanted at the price we were looking for. Not only that, everyone else from the Pedder Hyundai te working with us and getting us a deal for the car we wanted at the price we were looking for. Not only that, everyone else from the Pedder Hyundai team of Poway were kind and courteous, and made it a smooth process. Couldn’t have asked for more. Thank you! More

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Excellent customer service. George, Moses and Wesley and made sure that I had a pleasant experience. Purchasing a vehicle from Pedder was smooth and straightforward. I was in an George, Moses and Wesley and made sure that I had a pleasant experience. Purchasing a vehicle from Pedder was smooth and straightforward. I was in and out in 90 minutes.. More

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Pedder Hyundai of Poway is an exceptional dealership where your experience will be second-to-none. My husband and I visited to purchase a car for our teenage son, and we were very pleased with options, where your experience will be second-to-none. My husband and I visited to purchase a car for our teenage son, and we were very pleased with options, availability, and a reassurance that our priorities and price-point were understood and respected throughout the process. The salespeople aren't aggressive and are focused on one visitor at a time versus bouncing between potential buyers. The facility is clean and well-stocked with food and beverage options while waiting. We will only be visiting the Pedder dealerships going forward, and cannot recommend them more highly for their expertise, care, concern for customers, and the overall experience. More

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Great customer service. They all are so accommodating and genuine. They worked with me to make the process of buying a new car painless and ensured I understood all my finan They all are so accommodating and genuine. They worked with me to make the process of buying a new car painless and ensured I understood all my financing options. More

by nicolepinning Verified Customer Verified Customer

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Great Dealership! !! I had been to several others dealerships of different makes and models before I ended up at Pedder Hyundai of Poway. It was such a refreshing and !! I had been to several others dealerships of different makes and models before I ended up at Pedder Hyundai of Poway. It was such a refreshing and wonderful experience! Everyone was awesome! I have recommened it to all of my friends:) More

by JROSS16 Verified Customer Verified Customer

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Moses was very respectful person and Sabrina is a wonderful lady. They explained to us every details of the car. wonderful lady. They explained to us every details of the car. More

by bvilloso325 Verified Customer Verified Customer

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