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Pedder Hyundai of Poway - Service Center

Poway, CA

4.8
635 Reviews

635 Reviews of Pedder Hyundai of Poway - Service Center

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August 05, 2023

Everything went great. Everybody was so nice and timely with my car. I was so happy with the service all around. More

by GINAVSCORZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe
Aug 11, 2023 -

Pedder Hyundai of Poway responded

We appreciate your positive review about your recent experience with us!

August 05, 2023

A bit disappointed waiting 3 hrs for oil change when had an appt. Also did not reset system computer as requested and now have to go back. More

by STARBUDDY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 11, 2023 -

Pedder Hyundai of Poway responded

Starbuddy1, we regret to hear that your experience with us was not a more positive one.

August 05, 2023

Again my experience was very positive. I find Jason very helpful and knowledgeable about my car and it's issue. I continue to have the issue with my cruise control disengaging on it's ow More

by KTAYLOR556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Alcaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Pedder Hyundai of Poway responded

Ktaylor556, we are so happy to read such a great review about Pedder Hyundai of Poway!

August 05, 2023

Service dept after first visit was very good. Dealership still has not delivered missing vehicle parts (2nd key, key for roof racks) as promised after 90 days. More

by SMUMTWINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Viola
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Pedder Hyundai of Poway responded

Smumtwins, thank you so much for the positive review!

August 04, 2023

The service team was great. Got me in and out as promised. Washed my car and took great care of my car. The waiting area was comfortable too. More

by STACYSDMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 11, 2023 -

Pedder Hyundai of Poway responded

Stacysdmail, we're so glad that we were able to go above and beyond your expectations!

August 03, 2023

Super-fast, super-efficient, super-professional - great service! Kept me informed, completed service and even got me out the door sooner than forecast. Service manager made himself available at completion More

by MELANIEALEXANDER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Etheridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

Pedder Hyundai of Poway responded

Melaniealexander1, it's experiences like yours that really keep us motivated!

August 02, 2023

The staff is very nice. The service was completed in about 1.5 hrs, important since I wait. The cost of minor repairs and filters is pretty high. More

by NEWTON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
Aug 08, 2023 -

Pedder Hyundai of Poway responded

Newton0, we are so happy to read such a great review about Pedder Hyundai of Poway!

August 02, 2023

My service advisor did a great job helping me with a complex problem with my IONIQ 5. More

by AJCMD1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Gonzalez
Aug 08, 2023 -

Pedder Hyundai of Poway responded

Ajcmd1981, we are so pleased you enjoyed your visit to Pedder Hyundai of Poway!

August 02, 2023

The Service Department went above and beyond my expectations. Chris was extremely professional and courteous. I appreciate that my vehicle came back to me better than before dropping it off. Tha More

by tdhowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Knight
Aug 08, 2023 -

Pedder Hyundai of Poway responded

Tdhowell, thank you for your kind words and this wonderful review!

August 02, 2023

Good service; no problems or issues. Updates done. Wish it could have been done online at home. More

by RADLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lacombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Pedder Hyundai of Poway responded

Radlaw, reviews like this give us motivation and help us ensure we provide high-quality care.

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