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Pellegrino Buick GMC - Service Center
Williamstown, NJ
149 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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149 Reviews of Pellegrino Buick GMC - Service Center
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September 28, 2022
Shawn was excellent. Very straight forward and honest. The entire experience from start to finish was very easy. THere were no twists or turns and everyone was very pl Very straight forward and honest. The entire experience from start to finish was very easy. THere were no twists or turns and everyone was very pleasant and Shawn made it easy! I am very happy with my vehicle and experience More
by smitty7973
Employees Worked With
Shawn Lukac
Helpful September 02, 2022
Lou is the best. Made the experience with buying a new car very easy. Thanks Made the experience with buying a new car very easy. Thanks More
by TRACYHOU
August 17, 2022
First review I’ve ever written in my life because the service and the communication was so horrible. Do your due diligence and read the reviews regarding the service department. Zero communication, zero service and the communication was so horrible. Do your due diligence and read the reviews regarding the service department. Zero communication, zero care, and zero problems fixed. Go anywhere but here! If I could give it a zero I would. More
by Bvand23
Employees Worked With
Service Department
July 30, 2022
Buick now has 120,000 miles on it and has been serviced by dealer regularly. Service has always been great. Staff are courteous and considerate. Prices are reasonable. Complaints or problems are rare and a by dealer regularly. Service has always been great. Staff are courteous and considerate. Prices are reasonable. Complaints or problems are rare and always followed up quickly and fairly. More
by cwp338
Verified CustomerMay 18, 2022
Lue did a great job of explaining everything about my new truck. Totally good experience truck. Totally good experience More
by CLAFFERTY0
May 13, 2022
Excellent service department was prompt and thorough dealing with my Buick Encore Very pleased with the service department dealing with my Buick Encore Very pleased with the service department More
by MARGJOSEPH
Employees Worked With
Did not get service person’s name, Mark Haltzman
February 24, 2022
Service is always great at Pellegrino and I been going there a long time, only complaint I have is lately it’s taking 10-14 days just to get in for an oil change, what happened to express lube? there a long time, only complaint I have is lately it’s taking 10-14 days just to get in for an oil change, what happened to express lube? More
by MICHAEL.OLSEN1
Employees Worked With
Service Dept-Not sure of her name, she was excellent
August 25, 2016
Awesome service experience every time So I've been going to Pellegrino Buick Gmc for a long time to purchase vehicles and I've always written reviews about my purchases and the experience So I've been going to Pellegrino Buick Gmc for a long time to purchase vehicles and I've always written reviews about my purchases and the experience I've had, but I've never written a review about my service experience. I always take my vehicles for normal maintenance as well as things that have gone wrong to Pellegrino. Bob is always there to help me with my service needs. I call and am always able to get an appointment when I need and want to come in, sometimes even the same day. Bob always makes sure my wait time is short no matter what I brought my vehicle in for. The longest I've ever waited for a vehicle is an hour and that's even getting new brakes, oil change, tires rotation. Ive only had to leave my vehicle overnight once and I was given the same exact vehicle as I have to use while my truck was in the shop. Sometimes it's difficult to get a vehicle to use as large as mine, but they always find a way because they know I have five kids and need the room. My youngest daughter is always with me and all the men and women at the service desk make her feel completely comfortable and she always leaves with a big smile! Bob Rico is awesome and I definitely recommend Bob to everyone for their service needs! More
by A.overstreet
Employees Worked With
Bob Rico
