Pellegrino Chrysler Jeep - Service Center

The service tech was excellent she treated me with kid gloves and made sure that my car was near the door so I could get my handicap scooter on it. gloves and made sure that my car was near the door so I could get my handicap scooter on it. More

Once again, I had an outstanding experience purchasing my new Jeep Grand Cherokee from Pellegrino Jeep, thanks to Patrick! From start to finish, Patrick provided excellent service, making the entire process new Jeep Grand Cherokee from Pellegrino Jeep, thanks to Patrick! From start to finish, Patrick provided excellent service, making the entire process smooth and stress-free. He was knowledgeable, attentive, and went above and beyond to ensure I was completely satisfied with my purchase. The delivery of my new car was seamless, and I couldn't be happier with my decision. If you're looking for a great car-buying experience, I highly recommend visiting Patrick at Pellegrino Jeep! More

This has been quite a mess. Paid upwards of 2600 dollars on service with the dealership charging me for warped rotors which should’ve been covered by extended warranty purchased Paid upwards of 2600 dollars on service with the dealership charging me for warped rotors which should’ve been covered by extended warranty purchased with vehicle. Replaced rotors, tires and breaks, yet when vehicle was received, it had a loud grinding noise on the rear wheel. I imagine they never drove the vehicle upon replacement of parts. They have kept the vehicle for 8 days with no end in sight. Initially I was having to Uber when told the vehicle was going to be ready for pickup (twice). No refund offered. Finally dealership offered rental car. The only good thing about this is the people are super nice, other than that, I am not happy and doubt I will be back, that’s to either purchase or service. More

When I arrived I was told I would be their most of the day. They had the work done in 3hrs. Great job service Dept. day. They had the work done in 3hrs. Great job service Dept. More

Poor communication from the service department. I have been a valued customer for over 15 years, Brenda wasn't responsive to my questions and concerns. I called her to get updates on my car. Her re I have been a valued customer for over 15 years, Brenda wasn't responsive to my questions and concerns. I called her to get updates on my car. Her response to me was unacceptable and unprofessional. I am looking for another shop to service my car, More

My first time here. Everyone was professional and nice. They went above and beyond! I’ll be back. Everyone was professional and nice. They went above and beyond! I’ll be back. More

Jim Solomon went above and beyond for me last week. I was was very fortunate he was there. Thank you Jim. Anthony I was was very fortunate he was there. Thank you Jim. Anthony More

The service department took very good care of my Jeep with fast accurate service, the service desk has some awesome folks running it they kept me informed and were very professional with a friendly attit with fast accurate service, the service desk has some awesome folks running it they kept me informed and were very professional with a friendly attitude. I’m very happy to have bought my Jeep at Pellegrino it’s been a great experience all around from sales to service! More

The service department was courtesy and explained what was goin on to me. I am very happy with them. was goin on to me. I am very happy with them. More

I always have such a great experience! Everyone is so helpful thorough with answering my questions. Everyone is so helpful thorough with answering my questions. More