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Peltier Chevrolet
Tyler, TX
357 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 357 reviews
December 03, 2020
We drove in from the metroplex to buy a new Tahoe. Mr. Brookins was very helpful and made the purchase experience quick and easy. Everyone was very friendly and we were in and out in no time. Brookins was very helpful and made the purchase experience quick and easy. Everyone was very friendly and we were in and out in no time. More
by EvBob
Employees Worked With
William Brookins
Helpful October 15, 2020
Set up tahoe to get worked on a miss fireLeft MONDAY Set up tahoe to get worked on a miss fire Left MONDAY evening for Tuesday schedule Call back Tuesday to see what the problem,no reply No answer wed Set up tahoe to get worked on a miss fire Left MONDAY evening for Tuesday schedule Call back Tuesday to see what the problem,no reply No answer wednesday or update Went to pickup that day, they could not find keys, then let me know their engine mechanic was out sick No follow up from them They were great a year ago More
by Robert wood
Employees Worked With
Service dept
October 04, 2020
Preordered a 2020 corvette in November 2019. Corvette arrived in September 2020. Dealership tried to charge me 10k above MSRP!! Switch and bait tactic. I placed my deposit in good faith I would pay no arrived in September 2020. Dealership tried to charge me 10k above MSRP!! Switch and bait tactic. I placed my deposit in good faith I would pay no more than MSRP. I was told by Brian, the General Sales Manager that they have been charging all customers with preordered corvettes 10k above MSRP. I WAS NOT INFORMED of this when I ordered my corvette and would not have ordered if I was told this. Finance rates doubled because of the price. Terrible business practices More
by marvrad72
Employees Worked With
Brian Hotman
September 20, 2020
Great experience at Peltier Chevrolet . They always take care of all my automobile needs. From sales to service they always are First class.. Thank You Peltier Chevrolet care of all my automobile needs. From sales to service they always are First class.. Thank You Peltier Chevrolet More
by Big C
Employees Worked With
DAVID BATES
September 12, 2020
In a word, PATHETIC. Total lack of professionalism and simple respect regarding the basis of ANY relationship "communication. Especially for those of us with poor FICO #'s. simple respect regarding the basis of ANY relationship "communication. Especially for those of us with poor FICO #'s. More
by AUselessTripFromDenton
Employees Worked With
Chris Kelley
November 24, 2019
My husband and I enjoyed our shopping experience and all the help we got from a wonderful salesman, Clarence Jones!!!! We traded our car and bought a 2020 Tahoe in record time and enjoyed the process. Thank the help we got from a wonderful salesman, Clarence Jones!!!! We traded our car and bought a 2020 Tahoe in record time and enjoyed the process. Thank you to the Peltier Team! More
by Wanda & John
Employees Worked With
Jones, Clarence , DAVID BATES, Brian Hotman, Floyd Rucks
October 11, 2019
My true & honest heart felt thank-you to these folks Well, All I can say is that Peltier Chevy went WAY above & beyond to try to get me into a 2006 Corvette they have - sadly - due to my medical conditio Well, All I can say is that Peltier Chevy went WAY above & beyond to try to get me into a 2006 Corvette they have - sadly - due to my medical condition - instead of picking up the Corvette - I'll be shopping for a pre-arrange funeral package instead. My sales rep Kerry - was incredibly responsive - gave me his both his personal mobile # & email - the finance fellow - Jeremy was super quick in trying to arrange a finance package to fit both my budget & the crappy credit score I sadly have - all thanks to on-going medial bills - can't comment on the service side of the house - but - as far as the sales side of the house - these guys were great - just wish my lab test came back sooner sothat I knew what my actual medical condition was prior to finding this sweet 2006 Corvette which sadly I won't be able to enjoy - as - I honestly may not make it through the surgical procedure I need ... More
by BubbaBinks Jr.
Employees Worked With
Jeremy Bar, Kerry Corder
July 18, 2019
Bought first Subaru Grant was a great salesman no pressure very professional and accommodating. Overall process very smooth. Will definitely refer others great overall ex Grant was a great salesman no pressure very professional and accommodating. Overall process very smooth. Will definitely refer others great overall experience. No hassle buying clear explanation of every step from Finance. More
by Aggie G
Employees Worked With
Grant Seiffertt
May 08, 2019
Overpriced and terrible service!!! I would NOT recommend Peltier Chevrolet for service. They are grossly overpriced. They wanted to charge $1,100 for a/c compressor replacement which I would NOT recommend Peltier Chevrolet for service. They are grossly overpriced. They wanted to charge $1,100 for a/c compressor replacement which I got done at Donnybrook Automotive for less than HALF!!! I did use them for spark plug replacement and when I picked up the vehicle the check engine light was on. Joe Francis (service guy) hooked up a diagnostic tool and and told me something was wrong (I don’t remember exactly what it was). I expressed that I was angry that they would let me leave with a check engine light on. He started talking about how things can naturally go wrong and went and then went and got a mechanic. The mechanic literally plugged something in under the hood and apologized that he had unhooked it while replacing spark plugs. Really?! I appreciate the mechanic for apologizing but again, WHY LET ME LEAVE WITH A CHECK ENGINE LIGHT ON! Joe did not apologize. He did ask if I noticed any lag since the spark plug change. I wanted to tell him he would see no lag in my racing out of Peltier Chevrolet!!! I have loved the sales team at Peltier (Julian Delgado) but their service department is a farce. Never again Peltier. More
by JulieH
Employees Worked With
Joe Francis
April 30, 2019
Will not be back to their service department - EVER Ok, the second to last time we were here was a disaster. We chose to give them another chance. It was worse than last time. We took the truck in this Ok, the second to last time we were here was a disaster. We chose to give them another chance. It was worse than last time. We took the truck in this time to have the drivers window fixed. It would not roll up. They quoted us $460. When we went to pick up the truck. 1. The window rolled up and down, sure, but it sounds like nails on a chalk board. 2. Insulation was showing around the door panel and the handle. 3. The cover was laying on the floor and there was a bolt missing. My husband did a u-turn to take it back. The service teck patched it back but could not fix the grinding window sound. He did not offer to fix the grinding sound in the window. Nor did he bring the technician out to see what he had left undone! The service rep should have checked the tech's job. Also on the bill was: 1. What is the $1.00 charge for "Customer Privacy Maintenance fee" 2. 3.95 for Handling - what were they handling? 3. $30 Shop supplies - I should have received the left over shop supplies More
by Dissatisfied
Employees Worked With
Dennis Blaschke was the service representative.
