Peltier Kia Longview

I bought a used Dodge Durango from this dealership the beginning of December. They were ok on the front end when selling me this vehicle. But since the sale I would rate them much lower. I had followed up beginning of December. They were ok on the front end when selling me this vehicle. But since the sale I would rate them much lower. I had followed up several times prior to January regarding my permanent license plates. And explained that I was not able to work as a ride share provider until I had permanent plates on my vehicle. And she assured me several times that they would contact me when the plates came in so I could go pick them up ASAP to get back to work. Hadn’t heard a peep outta her in couple weeks so I followed up again the first week in January to get status of my plates. Then she replies back telling me she spoke to the corporate office and they were going to move them to the front to assure I would get them in timely manner. It’s already been a month of them sitting on this paperwork and they haven’t even sent it in to the state for processing yet!!! This is ridiculously unprofessional and highly irritating to think ive been souring here a month with nothing being done and no income for me for no reason at all. Perhaps they have the luxury of letting months go by without any income but I do not. I do not appreciate being lied to, I cannot understand why they haven’t touched my file to get the paperwork sent off to the state, and I will not ever be sending any referrals to them. I would suggest anyone reading this go find a dealership with abit more professionalism and ability to follow thru with better service post sale. Thoroughly disappointed More

Worst dealership in Longview. Went Saturday morning test drove a Kia soul got a price quote and then called Logan and told him we wanted it. Would go to bank get the money, call my insurance and would be at drove a Kia soul got a price quote and then called Logan and told him we wanted it. Would go to bank get the money, call my insurance and would be at dealership at 4:45 Monday afternoon to get the car. Was told hed go put a sold sign and would see us Monday. Well they sold the car out from under me on Saturday afternoon and never bothered to call me. Wouldn't return our calls either. If you can't pay right then don't bother with this dealership because your car won't be there the next day More

Came for headlight issue as it was a bulb out, they replaced as they vacuumed out my car, was a good day with no issues, thankyou replaced as they vacuumed out my car, was a good day with no issues, thankyou More

Great Experience! Five stars because they are awesome! I had been looking for a car for 2 months and we went in and left with a car. Great monthly payments and great cu Five stars because they are awesome! I had been looking for a car for 2 months and we went in and left with a car. Great monthly payments and great customer service. I love my new car, I would recommend anyone to them! More

100% recommend These people take care of you! My mother purchased a car from them, had some hiccups with the deal, Andy Lawson from the Tyler store and Wayne from th These people take care of you! My mother purchased a car from them, had some hiccups with the deal, Andy Lawson from the Tyler store and Wayne from the Longview store really stepped up and took care of the issues! If your looking to buy, buy here! More

My experience they were friendly worked hard at completing Shannon Joe and Wes were very helpful. I got the car I wanted , they worked very hard to complete this deal They are replacing the windshield, getti Shannon Joe and Wes were very helpful. I got the car I wanted , they worked very hard to complete this deal They are replacing the windshield, getting me an additional key and filling my tank More

Great service Came in to get an oil change and list of next services. Very friendly and helpful service. Thanks so much! Would definitely recommend to others. Came in to get an oil change and list of next services. Very friendly and helpful service. Thanks so much! Would definitely recommend to others. More

Very great service on my 2011 kia soul Great service every time I get my car done friendly staff and very informative on what my car needs done..I highly recomend crown kia of longview to a Great service every time I get my car done friendly staff and very informative on what my car needs done..I highly recomend crown kia of longview to anyone that needs their car serviced and done with knowing it was done with pride..Thank you crown kia of longview for selling me a great car and doing awesome service every time.. More

Few minutes We needed a low beam headlight. Cody said how soon can you get here? I was there in 10 minutes and then it only took 10 minutes to fix. Great service! We needed a low beam headlight. Cody said how soon can you get here? I was there in 10 minutes and then it only took 10 minutes to fix. Great service! More

Handled our day with accuracy as politeness Thankful of Kia personnel this far God bless y’all thank you for setting us up with our Kia Forte as it gave us a credit buildup we were in need of as Thankful of Kia personnel this far God bless y’all thank you for setting us up with our Kia Forte as it gave us a credit buildup we were in need of as so economical to drive hope to have continued positive rapore with y’all More