
Peltier Kia Tyler
Tyler, TX
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Was looking at 2018 Dodge Charger GT from Car Gurus lead. Had originally ordered a R/T from CarVana which turned out to be not very transparent with the reason for the delay. It had mistery maintenance but Had originally ordered a R/T from CarVana which turned out to be not very transparent with the reason for the delay. It had mistery maintenance but provided few details. My initial speculation was it was not even in my delivery area for the time of the original date and after finding the GT at Peltier which was newer, less miles and fairly comparably equipped minus the HEMI and moonroof...the trade for those two was All Wheel Drive. Dealer appraisal over phone got me what I was asking for on my trade in and didn’t try to lowball. For the price of the GT it was on the lower end of the KBB value adjusted for condition, equipment, and mileage. Clean CARFAX and once numbers were run they put overnight sales HOLD and I went out the next day with trade and cashiers check for difference. Entire transaction took about an hour and included quick test drive. Jacob also helped with my disability and assisted with transferring personal items, parked close to each other to reduce walk, and had paperwork ready when I arrived. Cash difference deal and much more pleasant and easier to work with then the DFW metroplex dealers....even the ones that say they are service oriented. Uneventful transit back to DFW and got home about eight hours before the major snow event. Sorry but short of stealing the vehicle I don’t know too many dealers that get five stars on price....every customer thinks they paid too much but in this case not as bad. More
Took car in for oil change and tire rotation. Tires were not rotated. Brought back when still had low front tire and told I had a nail in side wall so needed a new tire. Took to Bobby’s Tire shop in Jackson not rotated. Brought back when still had low front tire and told I had a nail in side wall so needed a new tire. Took to Bobby’s Tire shop in Jacksonville and was told it was a small screw and was not affecting the integrity of tire so it was plugged. More
There is no reason to shop any other dealership. This is a great place. Jacob Meiners was our sales associate. He was friendly and professional. We negotiated most of the details by phone. All the paperwor a great place. Jacob Meiners was our sales associate. He was friendly and professional. We negotiated most of the details by phone. All the paperwork was ready when we got there. The numbers were exactly what we agreed on. It took less than 15 min to review and sign everything. Jacob did a great job showing my wife all the vehicle’s features. I have received three surveys, an e-mail, and personal call in less than a day after the purchase. All were ensuring we had a good buying experience. We are super happy. I’m sure if there were an issue, it would be addressed immediately. More
Had a great experience at Peltier Kia Tyler!Went in Had a great experience at Peltier Kia Tyler! Went in looking to get my son a used car, we left with a 2020 Forte! Thank you Jeff Wright for everythin Had a great experience at Peltier Kia Tyler! Went in looking to get my son a used car, we left with a 2020 Forte! Thank you Jeff Wright for everything! I will definitely send people to you. More
Our experience at Peltier Kia in Tyler was a very positive one. Nick Owen was friendly, courteous, helpful, and patient as he walked us through the process of purchasing our 2021 Telluride. He not no positive one. Nick Owen was friendly, courteous, helpful, and patient as he walked us through the process of purchasing our 2021 Telluride. He not not pushy and didn't pressure is in any way. The entire staff worked as a team to help us. We will recommend Nick and Peltier Kia in Tyler to our family and friends. Thank you all again for going above and beyond to help us every step along the way. More
Frustrating. I was not pleased with the staff and the way we were treated, they were pushy, ran our credit twice, hardly wouldn't let us leave, and were not person I was not pleased with the staff and the way we were treated, they were pushy, ran our credit twice, hardly wouldn't let us leave, and were not personable. I do not recommend going there. They did not care about what you wanted, they just wanted to make a sale. More
Brittany made this easy and with some slight assistance from Josh & Broch they were all excellent at getting me in and out in the F-150 I purchased. Both friendly and courteous, they made the experience pl from Josh & Broch they were all excellent at getting me in and out in the F-150 I purchased. Both friendly and courteous, they made the experience pleasant. In less than one hour... that's "ONE HOUR" It was a done deal and I was on my way. This will be the first dealership I will return to for future purchases because of the speed and efficiency these folks produced. I strongly recommend you contact these people for any purchase you are considering More
I hate car shipping & buying until I went to Peltier. Our salesman, Zeldon was awesome. He made the whole expience enjoyable ad easy. The whole staff was friendly and accommodating. Greg, the finance manager salesman, Zeldon was awesome. He made the whole expience enjoyable ad easy. The whole staff was friendly and accommodating. Greg, the finance manager was awesome as well. He worked with us and got us where we needed to be. I absolutely love my Kia Sorento. My husband and I will forever be customers. More
Had check engine light come on our kia optima and Randy from the service department helped us and we are really happy with his service he is a really good guy. There is a big difference now that Peltier ha from the service department helped us and we are really happy with his service he is a really good guy. There is a big difference now that Peltier has Kia More