Peltier Kia Tyler

This dealership refuses to fix the underlying issue and instead wants to put a bandaid on it. They charge $600 to change out spark plugs and almost $200 for an oil change. Also, when I scheduled to have my instead wants to put a bandaid on it. They charge $600 to change out spark plugs and almost $200 for an oil change. Also, when I scheduled to have my car serviced, it took them several days to even look at it. I wouldn’t take my car to be serviced by Peltier KIA if it was the last service shop in the world. More

I have bought a few vehicles and serviced plenty with Peltier Kia tyler and have always been taken care of. Peltier Kia tyler and have always been taken care of. More

eltier Kia Review – Buyer Beware I would not recommend purchasing a vehicle from Peltier Kia based on my recent experience. I was in the process of purchasing a vehicle and, before moving forward, I had purchasing a vehicle from Peltier Kia based on my recent experience. I was in the process of purchasing a vehicle and, before moving forward, I had the vehicle checked. During that inspection, two safety-related diagnostic codes were identified involving the vehicle's airbag system. I was told the dealership needed additional time to investigate the codes and determine whether they represented current issues or merely historical events. While I waited for an update, the dealership sold the vehicle to another buyer. Later, I was informed that the airbag-related codes had been determined to be historical and that I could come back to discuss the vehicle. However, when I arrived, I learned the vehicle had already been sold to a higher bidder. What concerns me most is not that I lost the opportunity to buy the car, but that a vehicle with unresolved safety-related warning codes was sold before the issue had been fully clarified. From my perspective, the dealership appeared more focused on securing a higher sale price than ensuring transparency regarding a potential safety concern. The ironic part is that I am a repeat customer. I had previously purchased a vehicle from Peltier Kia and was considering purchasing another one. As a returning customer, I expected better communication, transparency, and consideration. My purpose in sharing this experience is simply to make other potential buyers aware. If you are shopping at Peltier Kia, I would strongly encourage you to have any vehicle independently inspected, ask detailed questions about any diagnostic codes or warning lights, and obtain written confirmation regarding any safety-related issues before completing a purchase. Based on my experience, buyers should proceed with caution. More

Nashad was truly amazing,patient, caring, and one of the best salesman I have ever experienced. best salesman I have ever experienced. More

. Rhonda was extremely helpful, she is patient and friendly. I would recommend her to friends friendly. I would recommend her to friends More

Nicholas Dunn made the sale easy and seamless. Very informative and honest. He got me into a new car! Very informative and honest. He got me into a new car! More

I will start off by saying everyone has been very nice. My problem is, my car is 1 year old, it has been in the shop twice in the last month, it is currently in the shop for what it went in the first time My problem is, my car is 1 year old, it has been in the shop twice in the last month, it is currently in the shop for what it went in the first time and did not get fixed. They put me in a loaner car, I am allowed 250 miles in a week. If I drove to and from work for one week, and that is all I dove I would put 560 miles on the car. When I dropped my car off I told them I was leaving town in 3 days and had to either have my car back or have something to drive. They will not let me take the loaner because it would be over 250 miles. I now have to go rent a car and Kia may or may not reimburse me. This is a huge disappointment as my car is only 1 year old and I have to pay out of pocket because it isn't running properly and is still under bumper to bumper warranty. VERY BAD CUSTOMER SERVICE. I have had Jeep's and Ford's and never ever encountered this issue - Lesson Learned with Kia!!! More

Rhonda was amazing no pressure just business. Amazing service, straight forward. 10 out of 10 will come back when we are ready for our next vehicle. Amazing service, straight forward. 10 out of 10 will come back when we are ready for our next vehicle. More

Rhonda was wonderful to work with. She walked us thru buying our Kia Sorento. We love our new car! She walked us thru buying our Kia Sorento. We love our new car! More

She did a great job with showing cars and getting the price to were i wanted too! She was amazing! price to were i wanted too! She was amazing! More