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Peltier Kia Tyler

Tyler, TX

4.3
210 Reviews
At our Kia dealership in Tyler, Texas, we’re dedicated to making your car search seamless and enjoyable. Our friendly, professionally trained team treats every customer like family, guiding you through your journey with exceptional service. Proudly serving all of East Texas and surrounding areas, the trusted Peltier Auto Group offers a wide selection of new Kia models and reliable auto service. Visit us today and experience the difference!
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4818 Troup Highway

Tyler, TX

75703

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Showing 210 reviews

September 07, 2016

Excellent Customer Satisfaction I had a complaint with the service department and the dealership made an effort to contact me and bring me back in to ensure that the vehicle was prop More

by Michael McAuliffe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 16, 2016 -

Peltier Kia Tyler responded

Michael, thank you very much for working with us to resolve your concerns. We're so happy that we were able to make you happy.

September 05, 2016

Very Poor Service Department The staff at Crown Kia of Tyler were frendly and helpful which I appreciate. The service department however was far below par. After running over a de More

by Michael McAuliffe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department (unknown employees)
Sep 06, 2016 -

Peltier Kia Tyler responded

Michael, we appreciate the time you have taken to leave your feedback about your recent experience here at Crown Motor Company. While we are truly pleased to hear about your satisfaction with the staff here at our dealership, we're so disappointed to learn of your dissatisfaction with our service department. We apologize that you feel there was a lack of attention to detail paid during your recent repair experience after your accident with the deer. At Crown Kia of Tyler, we aim to provide our customers with thoroughly satisfactory service that they can look back upon fondly, not with regret. We would like the opportunity to work with you to earn your satisfaction and resolve your concerns. Please call Sean Brady at (903) 581-7688 so we can work with you.

March 06, 2016

What a wonderful experience!!! I had such a wonderful experience with Crown Kia! Clay Walker made everything so easy. I am still amazed that I walked in and 2 hours later I left wit More

by littlesue2us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Walker
March 01, 2016

Kiamazing! This Excellent rating is based on the respect and awesome service I received during this most important and frightening shopping experience, I was put More

by Melissa Isham, RN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Walker
February 24, 2016

Just Another Statisfied Customer Aaron Dunn and all the others that worked on helping us into a new Kia Sorrento were awesome people. We are very satisfied with whole process !!! I wi More

by The Gaskin's
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dunn
February 09, 2016

QUICK! EASY! NICE! Aaron Dunn was very polite and well mannered and was very concerned about my needs. I can tell he takes pride in his job and he loves what he does. I More

by dorothy johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Dunn
January 29, 2016

EASY! STRESS FREE! AWESOME! Aaron Dunn was the nicest dealer I have ever dealt with. He was polite & made the entire experience wonderful. He listened to what I wanted & delivere More

by HAPPYSOUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Dunn
January 25, 2016

More than satisfied Clay Walker and the others at Crown Kia worked very hard to get us into a newer vehicle. We appreciate all of their hard work, and we are more than s More

by txcleggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Walker
January 14, 2016

Thanks Clay Walker was very helpful in helping to find the perfect vehicle for me. As a first time buyer he helped to find something that I could afford with More

by carowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Walker
December 31, 2015

Much Better Than a Root Canal! Based on past experiences, I rate the process of buying a new car right up there with having a root canal. I find the task of dealing with a pushy ca More

by Manwiththreesouls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Dunn