Peltier Kia Tyler

Great salesman Just a few short words to let you know you all have one of the best salesman in Shaun Jeffery. He is great!! Fantastic young man. So very helpful to g Just a few short words to let you know you all have one of the best salesman in Shaun Jeffery. He is great!! Fantastic young man. So very helpful to get you into the car you want. He is an asset to your company. More

Pleasant, straightforward, low stress Clay did a great job of putting me at ease and feeling confident in my purchase. My first time buyer experience was quick and painless. I plan on retu Clay did a great job of putting me at ease and feeling confident in my purchase. My first time buyer experience was quick and painless. I plan on returning in the future for my next car purchase. More

My brand new Kia Soul I brought my 2010 Kia Soul in to find out why a orange light had come on In dash. After service department did diagnostic test was told it would cost I brought my 2010 Kia Soul in to find out why a orange light had come on In dash. After service department did diagnostic test was told it would cost 2200.00 to repair. It is 8 years old only 59,000 miles but all warranties had expired. This nice gentleman Shaun Jeffery had left me his card while I was waiting so I had the operator page him and asked him if I could possibly upgrade to a brand new car. He was so helpful, honest, sincere, respectful and he did preliminary paperwork and I was approved. I am so pleased with Crown Kia , and especially Shaun Jeffery, he was so helpful and reassuring to me. I am so blessed to have met him and I love my brand new 2017 Alien Green Kia Soul!! Now, I don't have to worry about my car breaking down or me getting stranded. I have brand new warranties, Roadside service and peace of mind as I drive my beautiful car and it's all thanks to Shaun Jeffery and Crown Kia in Tyler, Texas. I highly recommend everyone to shop at Crown Kia Tyler Texas and ask for Shaun Jeffery, you will be glad you did!!!!!!! More

Great experience with Shaun Jeffrey at Crown Kia Got a great deal on our trade and a great deal on our new Kia Niro. Definitely ask for Shaun Jeffrey for the best experience. Got a great deal on our trade and a great deal on our new Kia Niro. Definitely ask for Shaun Jeffrey for the best experience. More

Shaun Jeffrey rocks I had the pleasure of buying my 2016 Optima from Crown Kia and was helped through this process by one of my favorite people, Shaun Jeffrey. He was fun I had the pleasure of buying my 2016 Optima from Crown Kia and was helped through this process by one of my favorite people, Shaun Jeffrey. He was funny, charming and took great care to get me the best deal he could. I would highly recommend him to anyone needing or looking to purchase a new or used vehicle. He calls me even after the deal and checks in with me to see how I am doing and how my car is performing. I stop in to see him anytime I am in the area just to sit and chat. He is truly a great person and cares for all of his customers. Don't forget...Shaun Jeffrey at Crown Kia!!!! Kim Hilton :-) More

HAD A FLAT THEY HOOKED ME UP I took my car in and saw Jason Jewell who met me on the drive and got me in and back on the road again super fast with a repaired tire and they didn't I took my car in and saw Jason Jewell who met me on the drive and got me in and back on the road again super fast with a repaired tire and they didn't even charge me. Awesome Service !! More

Very disappointed in this dealership. This is after taking my 2016 Kia Optima 4 different times to service - nobody could tell me problem or fix the problem. So DPSM of Crown Kia, diagnose This is after taking my 2016 Kia Optima 4 different times to service - nobody could tell me problem or fix the problem. So DPSM of Crown Kia, diagnosed my car with off-gassing - which I agree with, but with a little to the extreme, def a hazard while driving! Said it was totally normally even at that extent, washing it every 3-4 days and wiping as I drive to keep it clear is normal. He told me there were no chemicals in the car. And no chemicals that would be harmful to me by inhaling or absorption. Said there was plenty of ventilation and I wouldn't be breathing this stuff in. The off gassing will def cause a thick coat on windows but there is no way it's harmful to me and there are no chemicals in the car causing this. He told me if it's still doing it in a few months bring it back and he'll replace the car. So it's not harmful to me now, not a hazard to drive now - mind you this has been 4 months and counting.....but if it's doing this in a few months he'll replace it??? Sounds like someone should have replaced it yesterday!!!! A person can tell when a dealership is just passing time to make things hard on the customer.......not good business. More

Dissatified Customer I have been to Crown Motor Company on Troup Highway, Tyler Texas 3 times now, mind you is an hour away from where I live. The first time I came I have been to Crown Motor Company on Troup Highway, Tyler Texas 3 times now, mind you is an hour away from where I live. The first time I came up there to buy a car, they gave us the run around saying we had to show $5000.00 in our account to get a new car. So we could not prove that at that time so we went home. 2nd time was a year later and we go up there again trying to get a new car and yet again got the run around said that they couldn't get us financed. So in April I go all the way to Conroe, Tx which is about 3hrs away from me and I bring home my brand new 2016 Kia sportage. I made appointment to get my car serviced, you know the first oil change and tires rotated. Get up to the Tyler Crown Motors and they tell me that they are fixing to close but will go ahead and do the service since I had appointment! They tell me that it is done and that I owe $49.95, now I was told from Cowboy Kia in Conroe, Tx that because of it being brand new I could go to any Kia to get my car serviced. So why was I charged?????? So now to the kicker that really has me major PISSED!!!! I get all the way home again mind you I live an hour away but I get home and I found out I was charged to have my tires rotated but that they was never rotated to begin with. How do I know you asked???? Well I have a nail in my passenger back tire and guess where it still is..... on the same side on the back!!!!!!!! I want to know why was I charged and what do I need to do to get good service from your company?????? Now I have to take off of my job yet again to drive all the way there to get my tires rotated, and I'm now concerned that maybe my oil didn't really get changed!!!!!! More

Great service department always friendly and eager to please. I've been doing business with them 7 years with no problems. I always recommend them department always friendly and eager to please. I've been doing business with them 7 years with no problems. I always recommend them More

Awful!! I would never recommend this dealership to anyone! They were awful to me and tried to rip me off in several ways! They say they are giving you a "free I would never recommend this dealership to anyone! They were awful to me and tried to rip me off in several ways! They say they are giving you a "free trial" off something and then charge an extra $1000.00 dollars for it! Then they promise to replace something on the car and try everything in their power not to do it. They will also tell you that you can get your car worked on for free at any dealership in the country and then you try to get them to fix it and they try to fight you about it even though it's supposed to be done free at any dealership. I thought this was especially ridiculous being that this was the dealership the car came from! They would also make appointments for my car to be serviced and not get to it. This is an innconvience for me as I lived in a different town. This place is the biggest joke and is full of nothing but crooks! If you think you must buy a car from here be very very careful and read your paperwork before you sign it!! More