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Peltier Kia Tyler

Tyler, TX

Overview
Reviews
Vehicles
4.3
206 Reviews
Our main focus at Crown Motor Company is you, the customer. We strive to surpass your expectations every day and we hope we get to prove that to you in the near future. Our motto is: treat everyone like royalty. When you step in the door of Crown Motor Company you can see it in action. Whether you are working with our dedicated, friendly sales staff or heading over to our Service Department to get a quick tune-up, you'll have trouble keeping a smile off your face. Welcome to our website and we hope to see you at the dealership soon.
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4818 Troup Highway

Tyler, TX

75703

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Showing 206 reviews

June 29, 2023

Was very pleased with how fast the work was completed and it was hundreds of dollars less than quoted. Very happy 😊 More

by sheliamorgan69
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Arad
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Jun 30, 2023 -

Peltier Kia Tyler responded

We're so glad to hear that you had a positive experience at Peltier Kia Tyler! Thank you for taking the time to leave us a great review. We appreciate your business and hope to see you again in the future. Have a wonderful day!

June 22, 2023

They were so helpful. I was a new driver and they work with me and I would go back to them if I ever needed another car! More

by Nataliegh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan Oliveres, Michael Coates, Shaun Jeffrey, Lonnie Simonson, JC Colorossi, Jason Lansford
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Jun 22, 2023 -

Nataliegh responded

:)

Jun 22, 2023 -

Peltier Kia Tyler responded

Thank you for working with the Peltier Kia Tyler team! We appreciate your support and are here to help with any of your future automotive needs.

May 26, 2023

Tye took care of me without a second thought. When she spoke to me she was professional and courtesy almost like we’re long time friends. I will be scheduling services/repairs in the future. More

by NMBRAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tye
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May 28, 2023 -

Peltier Kia Tyler responded

Our service team is always here for you! Thanks for highlighting Tye's preeminent customer service and for putting your trust in Peltier Kia Tyler. Until next time, drive safely!

May 26, 2023

Spencer was very kind and answered my question which put me at ease didn’t like that I had a full tank of gas got it back with half More

by Rosef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince
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May 25, 2023

The best and fastest time at a dealership! !sells man Raymond was a great car sells man !! Very satisfied More

by Mbenavides77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond
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May 25, 2023 -

Peltier Kia Tyler responded

We love hearing that we were able to provide you with an efficient experience! Thank you for taking the time to share about your positive experience working with Raymond, we will be sure to pass on your kind words. Thank you for choosing Peltier Kia Tyler, and enjoy your new vehicle!

May 16, 2023

I came into this dealership last week to look at a car and Raymond helped me just look around and had me test drive a car and I feel in love with the car, and Raymond just helped me love it! Once I came More

by Mariah.jones1637
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Cervantes
Report | Print
May 16, 2023 -

Peltier Kia Tyler responded

Mariah, we are so happy to hear that Raymond worked hard to deliver quality assistance during your purchasing process. Thank you for coming by Peltier Kia Tyler!

May 15, 2023

Great service for over 3 years! My recent service agent, Stephen, was very professional & personable. More

by TexanGigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Tillman
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May 15, 2023 -

Peltier Kia Tyler responded

Thank you for reviewing Stephen and Peltier Kia Tyler! We are grateful for your loyal business!

May 10, 2023

Had some service and state inspections done on both my cars here. One is a kia and one is not. I recommend using adrian as your service advisor More

by J A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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May 10, 2023 -

Peltier Kia Tyler responded

We're thrilled to hear that you had a great experience with Adrian as your service advisor at Peltier Kia Tyler. Thank you for recommending us for your car's service and state inspections.

May 01, 2023

I had a great experience. Everyone was very accommodating and nice. I got a brand new car. And i love it. More

by janawalthall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley, Maddox
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May 01, 2023 -

Peltier Kia Tyler responded

Jana, we're delighted to hear that you had a great experience with us at Peltier Kia Tyler! It's wonderful to know that our team was accommodating and nice while you made your brand-new car purchase. Enjoy your new ride and please let us know if you need anything at all down the line!

April 29, 2023

they rip people off do not buy from these people their liars...i traded my car off so i would not have to ever deal with these people again...very very crappy service dept..the guy named AROD in service d More

by just me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
arod in sevice dept..
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May 01, 2023 -

Peltier Kia Tyler responded

We're sorry to hear that your experience with us was disappointing. This doesn't sound characteristic of the level of service we're known for, and it's disheartening to learn that you felt taken advantage of. We would appreciate the chance to speak with you further about your concerns and see if there's anything we can do to help make things right. Please feel free to reach out to me. Matt Binning - Service Director - 903-581-7688

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