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Peltier Kia Tyler

Overview Reviews (206) Inventory (409)

Peltier Kia Tyler

Name: Peltier Kia Tyler
Address: 4818 Troup Highway, Tyler, TX, 75703, US
Telephone: (903) 581-7688
Rating: 4.3

4.3

206 Reviews

4818 Troup Highway, Tyler, Texas 75703

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Sales: (903) 581-7688

Service: (903) 581-7688

Parts: (903) 581-7688

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Peltier Kia Tyler

Tyler, TX

Overview

Reviews

Vehicles

4.3

206 Reviews

Call Dealership (903) 581-7688

4818 Troup Highway

Tyler, TX

75703

Directions

4.3

206 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

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Overview Reviews (206) Inventory (409)

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Sales: (903) 581-7688

Service: (903) 581-7688

Parts: (903) 581-7688

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Showing 206 reviews

April 29, 2023

SERVICE VISIT

Excellent service. Very polite will be back and would refer this dealership to anyone. When I get ready to trade my souls in it will be with this dealership Very polite will be back and would refer this dealership to anyone. When I get ready to trade my souls in it will be with this dealership More

by drbklb

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Service

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May 01, 2023 -

Peltier Kia Tyler responded

We are glad to hear that you had an excellent experience with us! We appreciate your kind words and would be thrilled to assist you with your future trade-in. Thank you for choosing Peltier Kia Tyler and supporting our dealership!

April 17, 2023

SERVICE VISIT

I was very happy with the quick and courteous service from Alexandra at Peltier Kia on 4-15-2023. from Alexandra at Peltier Kia on 4-15-2023. More

by Pattijo

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Alexandra

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Apr 18, 2023 -

Peltier Kia Tyler responded

Thank you for the review! We are thrilled to hear that Alexandra delivered such a successful service experience. Drive safely, and we hope to see you back again at Peltier Kia Tyler!

April 10, 2023

SALES VISIT - NEW

Excellent service dept. Service writer The is excellent. She listens well. They have a smooth process when bring a car in for service. Service writer The is excellent. She listens well. They have a smooth process when bring a car in for service. More

by garygrounds1330

Recommend Dealer

Yes

Employees Worked With

Tye

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Apr 19, 2023 -

Peltier Kia Tyler responded

Thank you for leaving Peltier Kia Tyler this wonderful review and for trusting us with your vehicle's care. It was our pleasure to assist you and perform your vehicle's service! Have a great day and keep us in mind for any future needs!

April 01, 2023

SALES VISIT - NEW

Cody Williams was very professional and friendly I would recommend him to anybody he’s the best recommend him to anybody he’s the best More

by Chiquitamalone25

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

JC Colorossi, Jason Lansford

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Apr 03, 2023 -

Peltier Kia Tyler responded

We're happy to hear you enjoyed working with Cody! We'll be sure to pass along your kudos to him. Our team appreciates your business and hopes to see you again at Peltier Kia Tyler!

March 31, 2023

SERVICE VISIT

Appointment were scheduled at my convenience,wait time was not long,and my car was repaired to my satisfaction. was not long,and my car was repaired to my satisfaction. More

by jray98456

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Christopher Del Rio

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Apr 01, 2023 -

Peltier Kia Tyler responded

Thank you for such a stellar review of Peltier Kia Tyler! We are dedicated to providing our customers with satisfying service and it sounds like we succeeded. Safe travels until we meet again!

January 14, 2023

SALES VISIT - NEW

Vehicles are overpriced and they will lowball you on your trade in. If your looking for a good deal, look elsewhere. trade in. If your looking for a good deal, look elsewhere. More

by Jazha665

Sales Price Transparency

Trade-in Experience

Recommend Dealer

Employees Worked With

Entire Dealership

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Jan 16, 2023 -

Peltier Kia Tyler responded

I am sorry to hear that you were dissatisfied with our pricing, as we strive to remain fair and competitive in that regard. It is disappointing that we were unable to earn your business and, if there is anything we can do to clear things up, I would be more than happy to speak with you directly. Thank you, Bruce Strassburg - General Sales Manager - (903) 581-7688

January 06, 2023

SALES VISIT - USED

Never heard back in my inquiry on the 92 chevy pickup. I'd say they need to do vetter I'd say they need to do vetter More

by Royb441974

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Employees Worked With

No one

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Jan 06, 2023 -

Peltier Kia Tyler responded

I am sincerely sorry that you have not heard back from our team. This is not the high standard of communication we strive to offer, and I would like to ensure we get in touch. I will not be able to find your information with the username provided, so please call me directly when you can. Thank you, Josh Hartman - General Manager - 903-581-7688

October 01, 2022

SALES VISIT - USED

Great buying experience start to finish. Nick was beyond helpful and made sure everything we needed was met. Will definitely be back Nick was beyond helpful and made sure everything we needed was met. Will definitely be back More

by thenelsons0313

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Nick Owen

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Oct 03, 2022 -

Peltier Kia Tyler responded

Congratulations on your new vehicle! We appreciate your business and we will pass along your feedback to Nick. Thank you for choosing Peltier Kia Tyler!

September 20, 2022

SALES VISIT - USED

Came in late on a Thursday evening and the team worked past closing to make sure both my husband and I got out with new cars! Excellent service and excellent crew! Special shout out to Nick for helping us past closing to make sure both my husband and I got out with new cars! Excellent service and excellent crew! Special shout out to Nick for helping us out. More

by Audra

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Nick Owen

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Sep 21, 2022 -

Peltier Kia Tyler responded

Thank you for your review. We are happy to hear that the Peltier Kia Tyler team worked hard to assist you! Congrats on your new cars, enjoy.

August 24, 2022

SALES VISIT - USED

I bought a 2015 Ford F-250 from here with 128,000 miles on it. After driving it for less than 1,000 miles I noticed a very bad death wobble at about 70 mph if i hit the right bump, or pothole. I took it on it. After driving it for less than 1,000 miles I noticed a very bad death wobble at about 70 mph if i hit the right bump, or pothole. I took it to the service department for the service manager (Matt Binning) to tell me it was the tires that was causing the issue. New truck to me by the way... I'm driving it with the tires they sold it to me with. I left, grabbed some lunch, and returned to the dealership because I knew it wasn't the tires causing the death wobble. So he agreed to take another look and came to the conclusion to replace the stabilizer bar, and the shock. I brought it back in the following Tuesday and got both replaced paying $550 to do so. The very next day my truck death wobbles again, so I take it back to them and sit for 4 hours for them to come back and tell me that it is the tires causing the issue again. He said replace them and call me if it happens again.This week I got a second opinion and they said the track bar, and the ball joint have excessive slack... that there's no way it's a tire issue. This service department clearly doesn't care about the customer or making things right. I wouldn't recommend anyone take their vehicles there. They lack integrity, and professionalism, and either knowledge or they just wanted to send me out the door with no intentions of trying to solve the issue. I'll make sure that no one I know ever buys another, or takes their car to Peltier Kia Tyler. More

by ztsmith

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Matt Binning

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Peltier Kia Tyler

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