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Peltier Kia Tyler

Tyler, TX

Overview
Employees
Reviews
Vehicles
4.6
220 Reviews
At our Kia dealership in Tyler, Texas, we’re dedicated to making your car search seamless and enjoyable. Our friendly, professionally trained team treats every customer like family, guiding you through your journey with exceptional service. Proudly serving all of East Texas and surrounding areas, the trusted Peltier Auto Group offers a wide selection of new Kia models and reliable auto service. Visit us today and experience the difference!
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4818 Troup Highway

Tyler, TX

75703

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Showing 220 reviews

July 20, 2023

They have always been friendly, knowledgeably, helpful, seemed to be concerned about any problem I may have More

by rlwixom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Beaty
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Jul 21, 2023 -

Peltier Kia Tyler responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Peltier Kia Tyler team. Drive safely, and we hope to see you back again down the road!

July 15, 2023

They were friendly and very helpful. My car had several things on the list to take care of and they accomplished everything in a timely way. They also went over things with me as they wo More

by sueburrow28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill, Lonnie Simonson, Jason Lansford
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Jul 17, 2023 -

Peltier Kia Tyler responded

Thank you for the review! We're glad to hear that our team at Peltier Kia Tyler was friendly, helpful, and efficient in taking care of your car. We appreciate your business and hope to see you again in the future!

July 15, 2023

They were friendly and the service was great! Each person that I talked to was helpful. I like the video that they do while they explain things to the customer. More

by sueburrow28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and the service tech man. Bill took me to my home and picked me up and he was very nice.
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Jul 17, 2023 -

Peltier Kia Tyler responded

Thanks a ton for your terrific feedback for Peltier Kia Tyler! It's always our aim to provide premier assistance, and if there's anything we can do to earn a full five stars from you in the future, please let us know!

July 11, 2023

We had a confirmed appointment to drive a car at 11 on Tuesday with Amanda and 2 text messages confirming THAT appointment the morning of! ONLY to drive 2 and 1/2 hours to be told the car had SOLD the N More

by ASimmons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
AMANDA
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Jul 12, 2023 -

Peltier Kia Tyler responded

I would like to apologize for your frustrating experience. It is never our intention to waste our customers' time, so I am sorry that the vehicle you were interested in was sold. You should have been informed of this immediately and I will be sure to discuss your feedback with the team in order to improve our communication going forward. I understand that we have lost your business, but if there is anything I can do to assist you or clear things up, I would be more than happy to speak with you directly. Thank you, Bruce Strassburg - General Sales Manager - (903) 581-7688

Jul 12, 2023 -

ASimmons responded

Thank you for your response. Yes it was more than frustrating to drive that far for no reason... I completely Understand the car sold and of course that is business. Just wish that was communicated in one of the TWO text confirming our appointment the MORNING OF.... Thank you for responding.

June 29, 2023

Was very pleased with how fast the work was completed and it was hundreds of dollars less than quoted. Very happy 😊 More

by sheliamorgan69
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Arad
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Jun 30, 2023 -

Peltier Kia Tyler responded

We're so glad to hear that you had a positive experience at Peltier Kia Tyler! Thank you for taking the time to leave us a great review. We appreciate your business and hope to see you again in the future. Have a wonderful day!

June 22, 2023

They were so helpful. I was a new driver and they work with me and I would go back to them if I ever needed another car! More

by Nataliegh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan Oliveres, Michael Coates, Shaun Jeffrey, Lonnie Simonson, JC Colorossi, Jason Lansford
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Jun 22, 2023 -

Nataliegh responded

:)

Jun 22, 2023 -

Peltier Kia Tyler responded

Thank you for working with the Peltier Kia Tyler team! We appreciate your support and are here to help with any of your future automotive needs.

May 26, 2023

Tye took care of me without a second thought. When she spoke to me she was professional and courtesy almost like we’re long time friends. I will be scheduling services/repairs in the future. More

by NMBRAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tye
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May 28, 2023 -

Peltier Kia Tyler responded

Our service team is always here for you! Thanks for highlighting Tye's preeminent customer service and for putting your trust in Peltier Kia Tyler. Until next time, drive safely!

May 26, 2023

Spencer was very kind and answered my question which put me at ease didn’t like that I had a full tank of gas got it back with half More

by Rosef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince
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May 25, 2023

The best and fastest time at a dealership! !sells man Raymond was a great car sells man !! Very satisfied More

by Mbenavides77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond
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May 25, 2023 -

Peltier Kia Tyler responded

We love hearing that we were able to provide you with an efficient experience! Thank you for taking the time to share about your positive experience working with Raymond, we will be sure to pass on your kind words. Thank you for choosing Peltier Kia Tyler, and enjoy your new vehicle!

May 16, 2023

I came into this dealership last week to look at a car and Raymond helped me just look around and had me test drive a car and I feel in love with the car, and Raymond just helped me love it! Once I came More

by Mariah.jones1637
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Cervantes
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May 16, 2023 -

Peltier Kia Tyler responded

Mariah, we are so happy to hear that Raymond worked hard to deliver quality assistance during your purchasing process. Thank you for coming by Peltier Kia Tyler!

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